Job Description
Role Purpose
To provide professional advice and respond to general HR queries in a timely and efficient manner, escalating to the HR Key Stakeholders as appropriate for our EMEA customer bases
Core Responsibilities
* Process hire and on-boarding of new employees by initiating the new starter checklist in a timely manner including eligibility to work checks, preparation and issue of contracts, offer letters and welcome packs to employees
* Ensure any documentation relating to an employee's lifecycle (contracts / promotions / any changes that require a signature) is processed in accordance with in-country laws
* Process key employee benefits such as Occupational Health/life assurance etc are processed (from onboarding to offboarding)
* Understand the rules around local policies and ensure these are applied
* Ensure compliance to all immigration laws with the engagement of new starters and current employees including the upkeep of internal databases and personnel records
* Daily upkeep of the core People systems including input of new employees, leavers, actions associated with transfers and changes
* Daily upkeep of absence management system and provide support to end users and line managers
* Support Compliance and Risk team with due diligence training and maintenance of data on training portal(s)
* Ensure all relevant information relating to payroll is entered in accordance with key process timeframes whilst ensuring 100% accuracy
* Production and distribution of weekly, monthly and other ad-hoc requested reports for both the HR and business leadership teams
* Maintain employee files with updated relevant information
* To adhere and promote best practice and the positive image of the HR Team
* Be a key stakeholder in data minimisation to constantly seek ways to streamline processes and eliminate waste
* Collaborate with HR colleagues and key stakeholders on sharing knowledge and best practice
* Assist HR colleagues with assigned projects and duties when required (including note taking on ER cases)
* Work closely with Senior HR Co-ordinator and support fellow HR Coordinators
Skills
* Excellent collaboration skills
* Genuine interest in working within HR, with previous experience of working in a HR environment preferable but not essential
* Knowledge and awareness of basic UK and/or relevant European employment law is desirable
* Takes ownership of their personal development and seeks new challenges and responsibilities
* Quickly builds rapport with stakeholders and can effectively read situations that require escalation or a considered approach
* Proactively evaluates current processes or approach to daily work to seek new improved ways of working
* Working knowledge of Microsoft packages
* Able to manage high workloads with ability to organise and prioritise
* Able to work under pressure and still maintain a high level of accuracy and attention to detail
* Confident in communicating at all levels and to a variety of audiences
Behaviours
* Self-disciplined and takes ownership of set assignments for desired results
* Inquisitive and genuinely interested in understanding how their role can bring value and support the business
* A strong team player and collaborates effectively with the team and wider business
* Naturally promote best practice and the positive image of the HR Brand
* Must always conduct self in a professional manner
* Must demonstrate a high degree of confidentiality and be conscious of surroundings
* Champion of People initiatives to support Diversity & Inclusion, CSR, Employee Engagement & Wellbeing throughout the organization
* Maintain an aura of calm in all situations
* Can build partnerships and relationships across the business