Position
Junior Product Owner
Location & Working Hours
Farnborough, Hampshire (Hybrid, 3 days per week in office); Full time, 40 hours per week.
Overview
Our Junior Product Owners play a key role in shaping the evolution of our products and how our customers experience them. You’ll join a supportive, cross‑functional environment that values clarity, curiosity and shared success. If you enjoy learning how products come to life, working with both technical and non‑technical teams and creative problem solving, you’ll feel right at home.
About us
myairops is a leader in SaaS solutions for the aviation industry, supporting customers worldwide across corporate flight departments, charter brokers, medical providers, military operations and business aviation. We’re a team of experts, optimists and problem‑solvers who value communication, respect and collaboration. If you want to be part of an ambitious, growing company with a strong culture, this is the place to be.
More about the role
As a Junior Product Owner, you’ll work closely with senior product owners and collaborate across engineering, solutions consulting, support, sales and marketing teams. You’ll help curate and maintain the product backlog, ensuring user stories and acceptance criteria are clear, structured and ready for engineering refinement. This includes wireframing, workflow modelling and prototype creation to articulate requirements and validate understanding with internal teams and customers. You’ll gain exposure to aviation workflows, SaaS product behaviour, UI/UX principles and Agile delivery practices, developing the skills needed to grow into a fully autonomous Product Owner. This role blends analytical thinking, communication skills and a passion for building great products.
Primary Responsibilities
* Represent the customer and translate their needs for the engineering teams.
* Create and refine Epics, Features and User Stories aligned to customer outcomes.
* Help maintain a prioritised product backlog, balancing customer impact, dependencies and business value.
* Produce wireframes and workflow models using Sketch.
* Take part in pre‑refinement and refinement sessions with engineering teams.
* Support the creation of release notes and documentation for new features.
* Assist release management by reviewing qualitative testing evidence against acceptance criteria.
* Work with Solutions Consultants to understand onboarding requirements and customer workflows.
* Partner with Support Engineers to identify recurring issues, feature requests and improvement opportunities.
* Prepare materials for marketing, customer success and sales teams.
* Assist in hosting customer workshops, demos and internal knowledge‑sharing sessions.
Skills, Qualifications and Experience required
Essential
* Experience working with software products or cloud‑based systems in any capacity (support, onboarding, QA, analysis, customer‑facing roles).
* Ability to interpret customer requirements and translate them into clear, structured information.
* Strong written and verbal communication skills.
* Experience explaining system behaviour to technical and non‑technical audiences.
* Understanding of how UI behaviour maps to backend processes.
* Ability to document requirements clearly and break down complex workflows.
* Strong organisational skills and the ability to prioritise effectively.
* Collaborative, customer‑focused and eager to learn.
Desirable
* Exposure to Agile methodologies (Scrum, Kanban).
* Experience with SaaS platforms requiring configuration or tailored solutions.
* Familiarity with wireframing or prototyping tools (Sketch, Figma, InVision).
* Experience with Jira, Azure DevOps or similar tools.
* Basic understanding of business processes and workflow logic.
Benefits
* Investment in Training, Qualifications and Professional Development
* Competitive Group Pension Scheme
* Comprehensive Life Assurance
* Comprehensive Income Protection
* Comprehensive Travel Insurance
* Comprehensive Private Healthcare (after successful passing of probation)
* Electric Car Scheme
* Free Car Parking
* Discounts at popular Retailers
* 2 Paid Volunteering Days each calendar year (subject to line manager approval)
Subject to insurance underwriting.
Additional Information
Due to the volume of applications received, only candidates selected for interview will be contacted. If you do not hear from us within 20 working days, your application has been unsuccessful on this occasion.
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