Location : Barnstaple Job Type: Full time, 30 or 37 hours per week Contract Type : Permanent Salary : £25,017 - £27,700 per annum, FTE. The Role As a Fundraising and Product Sales Administrator, you’ll play a vital role in supporting our fundraising team and helping them achieve their targets. Reporting to the Senior Fundraising Administrator, you’ll provide high-quality administrative support, deliver excellent donor care, and assist with the coordination of events and fundraising activities across the region. What You Will Be Doing • Providing prompt and accurate administrative support to the fundraising team • Setting up and maintaining supporter records on Salesforce and processing event registrations • Coordinating monthly visit days and supporting the smooth running of events • Preparing and sending fundraising packs, posters, tickets, and other materials • Updating their organisation and external websites with supporter events • Responding to supporter enquiries and delivering excellent donor care • Assisting with proactive donor engagement, including chasing pledges and converting enquiries • Ensuring compliance with fundraising legislation and policies The Successful Candidate They're looking for someone who is: • Highly organised with strong attention to detail • Experienced in administration within a busy environment • Confident using Microsoft Office and databases (Salesforce experience is a bonus) • A great communicator with excellent customer service skills • Flexible and proactive, able to adapt to changing priorities • Passionate about the work of their organisation and committed to their values • Essential requirements include GCSEs (or equivalent experience), strong IT skills, and the ability to work collaboratively and independently. A willingness to travel and work occasional evenings/weekends is also required. What they offer They value their staff and offer an excellent working environment with an enthusiastic and committed team, benefits include: • 33 days (plus bank holidays) holiday entitlement, which increases with service • enhanced sick pay scheme rising up to 6 months full and 6 months half pay • personal pension scheme with 7% employer contribution • family friendly policies, with enhanced maternity/adoption pay • occupational health, wellbeing and counselling services and employee assistance programme • group life insurance scheme • training and development opportunities • environmental and green agenda • a supportive and inclusive environment • a chance to make a real difference Closing Date: 30/01/2026 Interview Date: 10/02/2026 How to Apply Please apply by clicking on the link before the closing date of Friday 30th January. Please note: They may close this vacancy early if sufficient suitable applications are received; therefore, they recommend you apply early If you have any questions, please visit their website to find out more, or use their email to contact them and speak to one of their HR team today Equality, Diversity and Inclusion Statement Our client is committed to safeguarding and promoting the welfare of children and young people and all employees must apply for an enhanced disclosure from the Disclosure and Barring Service. They welcome applications from all sections of the community. You may also have experience in the following: Fundraising Administrator, Fundraising Assistant, Charity Administrator, Donor Care Administrator, Fundraising Support Officer Charity Fundraising Assistant, Events and Fundraising Administrator, Fundraising Coordinator, Supporter Care Administrator, Charity Events Administrator, Income Generation Administrator, Fundraising Operations Administrator, Charity Sales Administrator, Fundraising and Events Assistant REF-225 955