Join to apply for the C004220 Senior Technician Application Support FAS (CTS) - FRI 1 Aug RELAUNCH role at EMW Law LLP | B Corp
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Join to apply for the C004220 Senior Technician Application Support FAS (CTS) - FRI 1 Aug RELAUNCH role at EMW Law LLP | B Corp
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Deadline Date: Friday 1 August 2025
Requirement: Senior Technician Application Support FAS
Location: Northwood, GB
Full Time On-Site: Yes
Time On-Site: 100%
Total Scope of the request (hours): 836
Required Start Date: 1 September 2025
End Contract Date: 31 December 2025
Required Security Clearance: NATO COSMIC TOP SECRET
Duties And Role
AA Senior Technician responsible for assisting in shore-based system Administration Services for command and control Information Systems supporting Maritime Command HQ (MARCOM) and NATO flagships, including NATO Maritime C2, Air C2, and situational awareness tools.
* Supports Flagship handovers for nations in the Standing Naval Forces (SNF), including deployment to staging locations, working in confined spaces, and lifting heavy weights.
* Installs, configures, and sets up servers on NATO flagships.
* Manages the day-to-day hardware and software of supported systems.
* Performs preventive maintenance under senior guidance.
* Prepares and maintains technical and service documentation.
* Reports Configuration Control data timely and accurately.
* Provides technical guidance to other technicians.
* Leads troubleshooting efforts on systems.
* Assists with fault resolution for the Centralised Service Desk.
* Advises other staff on supported systems.
* Participates in beta testing of new system software versions and provides feedback.
* Liaises with technicians and engineers at CSU Northwood.
* Stays updated on relevant technological developments.
* Performs additional duties as required.
Specific Working Conditions: Occasional travel up to 1 week; no concrete TDY plans.
Requirements
* Active NATO COSMIC TOP SECRET security clearance.
* Higher vocational training with 3+ years post-related experience or secondary education with 5+ years experience.
* At least 5 years experience in application administration, testing, and deployment at server and user levels.
* Experience with Windows and UNIX in large-scale environments.
* Knowledge of database principles, administration, and SQL.
* Experience in Incident and Problem Management.
* Customer support experience.
* Maritime C2 Systems training or experience.
* Knowledge of IT hardware and peripherals.
* Experience with Configuration and Service Asset Management.
* Knowledge of Windows and UNIX/Linux OS and desktop applications.
Desirable
* Experience in international military-civilian environments.
* Knowledge of NATO structures and responsibilities.
* ITIL Foundation or certificate.
* Knowledge of mainstream ICT.
Seniority level
* Mid-Senior level
Employment type
* Contract
Job function
* Information Technology
Industries
* Law Practice
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