We’re looking for a motivated and detail‑oriented Associate (Mortgage Quality and Compliance Adviser) to join our Business Standards team.
This is an exciting opportunity for someone with experience in mortgage and protection administration, compliance, quality assurance, or adviser support who’s ready to take the next step in their career. You’ll play a key role in maintaining Stonebridge’s high standards and helping advisers deliver the best outcomes for their clients.
Key Responsibilities
* Review mortgage and insurance case files against internal and FCA standards.
* Conduct 1‑2‑1 reviews and performance observations with advisers.
* Provide clear, constructive feedback and guidance by phone and email.
* Review promotional materials and adviser CPD records to ensure compliance.
* Maintain accurate internal records and management information.
Ideal Candidate
* Experience within mortgage, protection, financial services, or quality assurance, ideally in compliance or adviser support.
* Strong communication and interpersonal skills.
* A proactive, organised approach with excellent attention to detail.
* Ability to fully satisfy the pre‑employment screening process, which comprises code of conduct, right to work, identity, 5‑year referencing, AML, credit screen, financial sanctions and DBS checks.
Benefits
* A great company culture built on openness, collaboration, and support.
* Competitive salary and performance‑related bonus (non‑contractual).
* 22 days annual leave plus your birthday off, and up to 3 additional days for length of service.
* Company pension with optional matched contributions up to 1.5%.
* Hybrid working with flexibility to work from home.
* Free breakfast, lunch, snacks, and drinks when working in the office.
* 2 volunteering days and 1 team volunteering day each year.
* 2 half‑days of paid ‘me time’ to support mental and physical wellbeing.
* Employee engagement activities, recognition schemes, and retail discounts.
* Salary sacrifice schemes (home tech, cycle to work, pension).
* Gym subsidy, company sick pay, and EAP support.
* Option to buy up to 5 extra days’ holiday.
* £500 employee referral scheme.
* Death in service cover and critical illness insurance cover.
Equal Opportunities
Individuals with different cultures, perspectives and experiences are at the heart of the way Stonebridge works. We are committed to equality of opportunity and welcome applications from everyone regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief, marriage and civil partnerships, and ex‑offenders.
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