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Patient administration clerk

Bradford
Transformationunitgm
Administration
Posted: 8h ago
Offer description

Main area Admin Grade NHS AfC: Band 2 Contract Permanent Hours Full time - 37.5 hours per week (Monday to Friday 08.00 - 16.00 inclusive of 30 minute break) Job ref 389-25-7526501

Employer Bradford Teaching Hospitals NHS Foundation Trust Employer type NHS Site Bradford Royal Infirmary Town Bradford Salary £24,465 per annum (pro rata) Salary period Yearly Closing 23/10/2025 23:59 Interview date 03/11/2025


NHS AfC: Band 2


Job overview

Closing Date: 23.10.25

Shortlisting to take place after closing date: commencing 27.10.25

Interview expected to take place in the week following shortlisting: commencing 03.11.25

Please note this advert may close early depending on number of responses received.

Please ensure you meet all of the essential criteria listed on the Person Specification before applying.

An exciting opportunity has arisen for an enthusiastic and friendly administration clerk to join our Community Midwife Administration Team. Bradford maternity service is a busy and dynamic service that supports the women of Bradford through the journey of pregnancy and birth. We are a busy and acute division with many challenges, and we need the support of our multidisciplinary workforce to enable a high standard of care to be provided. This post is based at St Luke's Hospital in Bradford and requires the successful applicant to be able to work 5 days a week (Monday to Friday) 08.00 - 16.00

The successful applicant will have:

Good administration experience, NHS experience is desirable but not essential as training will be given

Ability to prioritise the demands of a busy environment

Work autonomously, and be able to prioritise and work well within a team

Be able to communicate effectively with members of the public over the phone.


Main duties of the job

The job holder will provide administrative and clerical support across the service

The job holder will deal with any administrative tasks required by the team accurately in a polite and courteous manner

The job holder will contribute to the development of efficient and lean processes to ensure an efficient service


Working for our organisation

Our People Charter outlines the behaviours we can expect from one another and what you can expect from Bradford Teaching Hospitals Foundation Trust:

* We are one team

We’re keen to meet people who share these values and are passionate about delivering the highest quality of care to our patients.


Detailed job description and main responsibilities

To assist with workload providing administrative support including filing, photocopying, mail management

To effectively communicate with patients and staff

To input clinical/administrative data such as referrals and appointments

To maintain efficient office systems

To effectively and efficiently administer and maintain all relevant IT systems


Person specification


Experience

* Working experience/knowledge of computers & data input
* Previous clerical experience in an administrative setting
* Experience of working face to face and/or telephone contact with the general public
* Experience in use of computer programs such as EPR, Microsoft office, Excel, IPROC


Skills

* Keyboard Skills/use of email
* Good telephone manner and communication skills
* Ability to work as part of a team
* Ability to adapt to changing circumstances.


Knowledge

* Understanding of Information Governance and Confidentiality
* Previous knowledge of NHS Admin/medical records experience


Qualifications

* Educated to GCSE standard or equivalent
* NVQ level 2 administration or above


Employer certification / accreditation badges

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.


Application numbers

This vacancy may close early if it receives a high number of applications. Please complete and submit your application in good time to avoid disappointment.

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