Work Schedule: Monday to Friday 9am to 5pm
About Kingspan Klargester:
As a leading manufacturer in sustainable products, Kingspan Klargester stands at the forefront of the global market. With a diverse client base including homeowners, builders, and installers, we are committed to delivering ethical, sustainable solutions and a premium service. Join our team and contribute to a future where sustainable practices are central to building.
Job Overview:
Join our team as an Sales Advisor and become a key player in orchestrating a delightful customer journey post-purchase. In this dynamic role, you'll track and enhance the customer experience, ensuring seamless interaction across multiple channels and platforms. By liaising effectively with Production, Transport, and Sales teams, you'll tackle challenges head-on, significantly boosting customer satisfaction and loyalty.
Key Responsibilities:
* Be the lead point of contact for your assigned territories and associated Key Accounts and Klargester Accredited Installers
* Manage incoming sales calls and email enquiries, receive and process incoming sales orders
* Make outgoing proactive sales calls to potential customers
* Generate quotations and respond to tender documents, follow up on these as appropriate
* Work with the Sales Office Manager to agree, manage and report on key KPI's including, enquiries, quotes won/lost, sales pipeline for your assigned territories
* Work with the ASMs to proactively develop Key Account relationships, promotional activity and attend as required, specific events
* Liaise with SOM and ASMs and support accordingly in the management of your assigned territory & associated Key Accounts and Accredited Installers.
* Fully engage with the benefits and use of INFOR LN and CMS solution, including quote generation and qualification, order coding, validation and post order checks and customer communications
* Ensure contacts are maintained and always updated, within relevant Management solutions
* Achieve both individual and national sales targets
* Build and maintain a high level of credibility with customers to ensure the best possible support and service
Skills and Qualifications:
* Communication: Strong phone etiquette and the ability to clearly convey information.
* Analytical Acumen: Excellent skills in analysing customer needs and crafting personalised solutions.
* Technical Proficiency: Experienced with Microsoft Office and general computer applications.
* Detail-Oriented: Sharp attention to detail with a capacity for high-quality data entry.
* Interpersonal Skills: A friendly and engaging disposition to build strong relationships with customers.
* Driving: Full UK driving license.
* Experience: With selling techniques, negotiating skills and a background in Customer Services.
* Previous experience working within the wastewater or construction industry desirable
Why Kingspan Klargester?
* Career Growth: Access to career development programs and internal job opportunities for personal and professional advancement.
* Training & Development: Ongoing training to enhance your skills and qualifications in your role.
* Mentorship: Receive support and guidance to help you progress in your career.
* Team Culture: Be part of a collaborative, supportive, and inclusive team environment.
* Health & Wellness Benefits: Discounted gym memberships, eye tests, and access to virtual health services.
* Financial Security: Attractive pension plans and life assurance up to 4x times your salary.
* Employee Perks: Employee discounts, Cycle to Work Scheme, referral bonuses, and more.
Join Our Team: As a Sales Advisor and you'll have the opportunity to directly impact our customers' satisfaction and help us grow our brand. If you're passionate about providing exceptional service and ready to make a significant impact, apply today to help us drive continuous improvement and celebrate every customer's success.
We are an Equal Opportunities employer. We do not discriminate on grounds of religious belief or political opinion. We practice equality of opportunity in employment and select the best person for the job.
#INDLP