Any company can tell you about how they are a multi award winning, market leading business and yes, we are both of those things in the world of IoT connectivity! But we’re more than that. Our mission? To make IoT management a breeze for any device, anywhere. With over 18 million IoT subscriptions active in 165 countries and direct partnerships with 50 mobile networks, we connect you to more than 750 networks worldwide, delivering unmatched value across the IoT connectivity chain.
Innovation is in our DNA, and we have an insatiable hunger to ‘wow’! While we may not always get it right, our drive to collaborate, innovate, and achieve top‑notch customer satisfaction never wavers. We offer industry expertise, stellar service support, and the most flexible, resilient, and secure connectivity solutions on the market. Our expertise spans across various sectors, including industry, agriculture, healthcare, security, transport, utilities, and smart cities.
IoT… a fancy acronym or a secret code?
Internet of Things (IoT) is like the magical glue that keeps the world connected! From ordering your favourite takeaway to the ANPR technology that helps you find a parking spot, IoT is everywhere—even if you don’t realize it. At Wireless Logic, we provide cutting‑edge connectivity solutions and technologies to ensure a vast array of devices stay seamlessly connected.
The Opportunity
We are seeking a highly experienced VP Technology Operations to lead the safe, secure and resilient operation of all production platforms and services across Wireless Logic.
This role is accountable for delivering five-nines (99.999%) availability across critical services, ensuring that our platforms operate predictably, recover rapidly, and scale effectively under demand.
You will act as the executive owner of live platform performance, leading incident response, operational governance, resilience engineering and production risk management. This role plays a critical part in ensuring that our technology estate supports a high‑availability, regulated and globally distributed business.
Working closely with Engineering, Architecture, Security and Operations leadership, you will ensure that platform reliability is continuously improved and that all change is introduced safely into production.
You will own the end-to-end performance of live platforms, including:
Platform Reliability & Availability
* Deliver and sustain five-nines (99.999%) availability across critical services
* Own SLAs, SLOs, error budgets and resilience targets
* Drive improvements in observability, performance and capacity
Incident & Recovery Leadership
* Act as executive owner for major incidents and platform risk
* Lead cross‑functional response and ensure rapid recovery
* Eliminate repeat and systemic failures
Resilience & Disaster Recovery
* Own and evolve disaster recovery and resilience strategy
* Ensure failover capability is tested, proven and scalable
* Embed resilience engineering across all platforms
Production Governance
* Own production change and release governance
* Balance delivery speed with platform stability
Technology Operations
* Lead operation of all production environments (cloud, network, hybrid)
* Ensure platforms are secure, scalable and cost‑efficient
* Drive automation and operational maturity
Security & Compliance
* Partner with the CISO on security operations and incident response
* Ensure operational readiness for audits and regulatory requirements
What Success Looks Like
* Sustained 99.999% availability across critical services
* Reduced incident frequency and faster recovery times
* Proven resilience and disaster recovery capability
* Improved release quality and reduced production risk
* Increased automation and operational efficiency
What We’re Looking For
* Senior leadership experience in Technology Operations, SRE or Platform Engineering
* Proven track record operating high‑availability, distributed systems at scale
* Deep expertise in:
* incident management and recovery
* production operations and change governance
* observability and monitoring
* Experience in regulated or complex environments
* Strong understanding of security in live production environments
* Experience in high‑growth or PE‑backed organisations is advantageous
Why Join?
* Operate at global scale across mission‑critical infrastructure
* Lead reliability and resilience for a fast‑growing IoT platform business
* Shape the future operating model of a complex, distributed technology estate
* Work at the intersection of network, cloud and platform engineering
We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process, but we are currently excited to have our employees experience our office culture as much as possible.
Wireless Logic Group unites and brings people together. We accomplish this when we lead with a lens of diversity, equity, and inclusion in everything we do. As a global company that drives culture we aim to reflect the world’s diverse voices both internally and externally to ensure success in our mission.
By applying for this role, you are consenting for us to hold and process your data in compliance with the General Data Protection Regulations. If you have any questions or wish to exercise your right to access, erase or restrict the holding or processing of your data please contact us (recruitment@wirelesslogic.com) and we will respond to your query as soon as possible.
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