Position: General Manager / Head of Operations Location: Sevenoaks Salary: 50,000 - £65,000 (DOE) - Negotiable for an exceptional candidate We are seeking a commercially minded and operationally focused General Manager / Head of Operations to take ownership of a busy technical site. This is a hands-on leadership role with responsibility for day-to-day operations, team management, and financial performance, offering the potential to progress into an Operations Director position as the business grows. Job Overview Lead and manage cross-functional teams to deliver operational excellence Take ownership of site operations, ensuring efficiency, compliance, and high performance Drive adherence to procedures, KPIs, and quality standards Develop and implement operational and strategic plans aligned to business objectives Manage profit and loss, ensuring financial targets are met through effective cost control and revenue generation Coach, mentor, and develop staff to build a high-performing, motivated team Support business development by identifying growth opportunities and contributing to new product/service initiatives Oversee projects from inception to completion, ensuring delivery on time, within scope, and within budget Implement process improvements to enhance efficiency, quality, and service delivery (Lean/Six Sigma desirable) Ensure compliance with company policies, regulatory requirements, and health & safety standards Job Requirements Proven experience in a senior operational or General Manager role Background in a technical, scientific, laboratory, or regulated environment desirable Strong commercial acumen with experience managing P&L and driving operational performance Demonstrated ability to lead, develop, and motivate teams Experience supporting business growth, service development, or product development initiatives Strong project management skills, with the ability to manage multiple initiatives Experience driving operational efficiency and continuous improvement (Lean/Six Sigma desirable) Confident communicator with strong stakeholder management skills Salary & Benefits 50,000 - £65,000 (DOE) - Negotiable for an exceptional candidate Profit-share bonus Full-time, onsite position (Monday-Friday, 8-5) 28 days annual leave including bank holidays Earn an extra day of holiday each year of service (up to 5 additional days)Bennett and Game Recruitment are a multi-disciplined technical recruitment agency based in Chichester, West Sussex operating across the UK with specialist teams covering a range of industries. We are acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying you are granting us consent to process your data, contact you about the services we offer, and submit your CV for the role you have applied for