St Mungo’s is currently hiring aOutreach Support Worker to join its dynamic Street Outreach team in Oxford, offering a competitive salary of £33,797 to £37,563 per year. This full-time, permanent role is ideal for individuals who want to make a tangible impact in ending rough sleeping and supporting vulnerable people across Oxford City.
If you’re passionate about social justice, community engagement, and person-centred care, this opportunity offers purpose, training, and the chance to work alongside a dedicated team within Oxfordshire’s Homeless Alliance.
About St Mungo’s
St Mungo’s is one of the UK’s leading homelessness charities, providing outreach, accommodation, and recovery services to people experiencing homelessness. With a mission to end rough sleeping for good, the organization works in partnership with local authorities, healthcare providers, and community groups to deliver holistic support.
The Oxford Street Outreach service is a rapid-response team that connects individuals sleeping rough with essential services, including healthcare, benefits, and housing.
Position Overview
As an Outreach Support Worker, you’ll engage directly with people sleeping rough, assess their needs, and deliver tailored support. You’ll collaborate with multi-disciplinary teams to help clients access services and move toward stable housing and improved wellbeing.
This role requires flexibility, empathy, and resilience. You’ll work early morning shifts starting around 6am, standard office hours (9am–5pm), and occasional weekends, bank holidays, or late shifts to ensure support is available when it’s needed most.
* Location: Oxford, UK
* Employment Type: Full-Time, Permanent
* Hours: 37.5 hours/week
* Closing Date: 10:00 AM on 22 September 2025
* Interview Dates: 1, 2, and 6 October 2025
* Work Arrangement: Field-based with flexible shifts
Key Responsibilities
* Provide rapid-response outreach to individuals sleeping rough
* Conduct needs assessments and develop person-centred support plans
* Connect clients with healthcare, benefits, and accommodation services
* Build effective relationships with clients and partner agencies
* Maintain accurate records and contribute to service improvement
* Promote dignity, independence, and recovery for all service users
Ideal Candidate Profile
You don’t need direct experience to succeed in this role—St Mungo’s provides full training and support. What matters most is your attitude and commitment to helping others.
* Strong communication and interpersonal skills
* Ability to build trust and rapport with diverse individuals
* Understanding of the challenges faced by people experiencing homelessness
* Resilience and patience when working with complex needs and behaviours
* Willingness to work flexible hours, including early mornings and occasional weekends
* Commitment to equality, diversity, and inclusion
What You’ll Gain
St Mungo’s offers a supportive work environment and meaningful career development:
* Competitive salary and benefits
* Comprehensive training and induction
* Opportunities for progression within homelessness services
* A chance to contribute to real change in your community
* Inclusive workplace culture that values lived experience and diverse perspectives
Why This Role Matters
Outreach Support Workers are on the front lines of ending rough sleeping. Your work will help individuals access life-saving services, rebuild their lives, and reconnect with their communities. Whether you’re offering a warm drink, a listening ear, or a pathway to housing, your presence will make a difference.
This is more than just a job—it’s a mission.
Who Should Apply
This role is ideal for:
* UK-based individuals seeking a career in social care or homelessness support
* Applicants with lived experience or transferable skills from other sectors
* Candidates passionate about human rights, advocacy, and community impact
* Individuals ready to work flexibly and compassionately in challenging environments
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