Customer Services Advisor
Location: Rochdale
Working Hours: Monday to Friday, 37.5 hours per week
Salary: £12.30 per hour
Contract: Temporary (Immediate Start)
Benefits: Onsite Parking
We are looking for a dedicated and experienced Customer Services Advisor to join our client's team in Rochdale. This is a temporary position with an immediate start, designed to support the team during a busy period. You will be responsible for a range of administrative tasks, ensuring smooth processing of customer orders.
Customer Services Advisor Key Responsibilities:
Receive and input customer orders into the system
Update delivery information and track order statuses
Check stock levels to ensure availability for orders
Process orders efficiently and accurately
Maintain and update order details in the system
Communicate with the warehouse team to monitor and track orders
Update paperwork related to orders and deliveries
Manually input order details as required
Communicate with customers via phone to assist with order queries
Respond to customer queries via email and provide necessary support
Provide general administrative support to the team
Liaise with other offices and teams as necessary
Customer Services Advisor Required Skills and Experience:
Previous experience in order processing and customer service
Proficiency in Microsoft Word and Excel
Strong attention to detail
Excellent phone manner and communication skills
This Customer Services Advisoris a great opportunity for someon with experience in order processing and customer support. If you're looking for an immediate start and want to join a busy, dynamic team, we’d love to hear from you.
Please apply online for this Customer Services Advisor role
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