Winner of the Kings Award for Enterprise 2024! Our three Isle of Skye hotels are recruiting a Receptionist and Reception Supervisor to join their team in Portree. This is a permanent contract, and you will be working full time during the season and a minimum of 16 hours a week out of season, 5 days a week, Monday through to Sunday. This is a guest-facing position; as a receptionist, you will be the first point of contact for guests at the hotel, making it crucial to create a great impression. The receptionist should be professional, polite, knowledgeable, self-motivated, and helpful, always ready to assist customers with a positive attitude, ensuring guest satisfaction. Multi-tasking and functioning under pressure are part of the daily routine. We seek candidates who are passionate about guest service, possess problem-solving skills, and take pride in their work. Prior experience with Stayntouch and Lightspeed systems is preferred, but not required. What's in it for you? Receptionists: a real living wage of £12.60 per hour ( £1.00 as a housing allowance if you do not require subsidised staff accommodation) Reception Supervisor: £13.00 per hour ( £1.00 as a housing allowance if you do not require subsidised staff accommodation) Company Pension Free 24 hour access to Skye Gym Refer to a friend Bonus Employee Discounts in our restaurants as well as our spa in Oban Friends & family discounted hotel rates across the group Meals on shift Employee Assistance Programme Heavily Subsidised Staff Accommodation *Terms and Conditions Apply Uniform Who are we? Perle Hotels is a small luxury hotel group focussing on a modern hotel experience in Scotland. The hotels have all been lovingly restored and provide a haven of tranquillity in stunning Highland locations. Our hotels are designed to give the best amenities in interiors which reflect the surrounding countryside. Where? This position is in Portree, Isle of Skye at our three hotels; The Bosville, Marmalade & the Bracken Hide. The island is a pearl; recognised by both Conde Nast as one of the top ten islands in Europe and by Elite Daily as the number 1 least predictable place to visit in your 20's. Recently the island was voted the 4th best island in the world to visit by National Geographic magazine. As a traveller we choose destinations, which soothe the soul. Skye does just that. Skye is not the sun-drenched beaches of the Maldives. It is a rugged, remote retreat from every day life. With space and the ability to find a place for oneself, Skye offers the inspiration for time with your own thoughts. Perle felt this was an ideal environment to provide an authentic experience in a tourist world of cliched destination hotels. We want to provide the discerning traveller with a sense of having visited Skye and not any other island in the world. We hope we can provide this to you. Duties and Responsibilities: The first point of contact for our guests. Greet our guests with warmth and care. Check guests in and out of our hotels. Know the hotel's facilities and the area. Familiarise with the team, for better communication between departments and to know who to go to in case of need. Be completely knowledgeable of all reception procedures, such as check in, check out, bookings, general enquiries, cash handling and processing payments, etc. Answer the phone promptly. Learn about guest relation management and use it in your daily routine.