Founded in 1945, Pierre Balmain's eponymous house has evolved into a singular union of Parisian couture heritage and 21st-century daring. Always remaining true to its core values of inclusion, empowerment and excellence, today's Balmain is intent on forging fashion's future in a uniquely authentic manner. Compelling, often surprising and always bold, Balmain's offerings rely on an instantly recognizable silhouette, assertive spirit and the powerfully transformative possibilities that only beautiful design and skilled construction can achieve. Constantly seeking exciting, novel and entertaining ways to converse and communicate, Balmain will never shy away from pushing each and every envelope. Part of Mayhoola, led by the vision of Creative Director Olivier Rousteing, the house's impressive rapid growth and critical success is entirely due to the passionate and talented Balmain family of craftspeople, experts and team members who make each collection possible. Join the BalmainArmy and be part of the exciting project of evolving in our Bicester Village team! Your assignment will be the following: Welcome clients to the Balmain Store experience by ensuring first class customer service and personal follow up; Be a real Brand Ambassador by building loyalty and client confidence and maximizing profitable sales; Support the Sales Team in order to carry out smooth and successful transactions with their clients; Assist on-and-off the sales floor; Support with visual merchandising directives and back of house duties such as shipping and inventory control; Gather the client’s CRM details to maintain the relationship and build the book ensuring a personal follow-up with the client; Actively drive your product knowledge by keeping up to date with fashion trends, participating in store trainings, updating yourself on all product lines and searching out relevant information on products; Support control and management of stock. 6-months fixed-term contract. Profile: This position requires at least 3 years of experience on a similar assignment within a strong Luxury House like ours. A first experience within an Outlet, at Bicester Village would be ideal. Candidates have to be familiar with luxury brand service standards and bring a clientbook of potential significant clients. Regular attendance and punctuality. Ability to professionally interact with management and coworkers. Excellent verbal and written communication skills in English, a second language (Chinese or Arabic) would be ideal. Strong organizational skills, multi-tasking and prioritizing capabilities.