Assistant General Manager - Saco The Ropewalk
We believe in simplicity, beauty and efficiency. Ever the curious, it’s about little things. Big things. Unexpected things.
We are part of our local community and they are part of us. We believe in creating authentic, localised experiences for our guests.
There are no boundaries, in your role as Assistant General Manager, as you will be responsible for supporting the team in providing all the reassurance our guests need to relax into their stay. Experiences they won’t find anywhere else.
In this role you will be responsible for;
1. Using your intuition to curate memorable experiences, to ensure our guests come back for more.
2. Support the Cluster General Manager in ensuring all properties operate within all health & safety and fire safety guidelines, ensuring team and guests alike are safe and secure.
3. Collaborate and network with the team through building connections virtually and in person to create an engaging, fun and creative way to forge commitment, learnings, passion and understanding across the brand and properties
4. Being a creator of authentic experiences and sanctuaries for our guests from the moment they book, to when they arrive and leave. Immersing you, and your team into the local community to collaborate with local businesses in any way we can.
5. Support and deliver the guest experience through face-to-face interactions when guests are not receiving virtual support via our dedicated app. Ensuring all guest queries are provided and answered in an efficient and effective way.
What we look for.
- Previous management experience within hospitality is highly desirable (hotels, student living, hostels, build to rent accommodation, including wider hospitality sectors also etc).
- An engaging people manager, who is able to collaborate and network with their teams through building connections virtually and in person through fun and creative ways to forge commitment, learnings, passion and understanding across the brand and properties.
- Tech savvy, someone who does not shy away from tech-based resolutions and interaction.
- Clear verbal/written communication proficiency.
- Flexible and adaptable approach with a can-do attitude.
But most importantly, you will be human like us. Your decisions and ways of being will be inspired by our values that have been created and defined by our people; The Courage to Question, Evolve and Be Human.
Our benefits.
- Competitive salary
- Bonus scheme
- Excellent travel and development opportunities
- 22 days’ holiday (plus the option to buy more)
- Wellbeing benefits (cash plan and an Employee Assistance Programme)
- Pension (the tax efficient way)
- Sick pay
- Other benefits tailored to you
Our natural habitat.
We believe in working flexibly – this includes flexibility in work location, working days (including weekends and bank holidays in operations) and working hours. This may be ad hoc or permanent flexibility. Ask your recruiting manager or see our careers page for more information.
Where the industrial past merges seamlessly with a creative future, where world-class culture sits alongside unrivalled shopping opportunities and vibrant days give way to eclectic, colourful nights. Heralded as the birthplace of the industrial revolution, Manchester is now the UK’s main creative hub – settle into your self-contained apartment and soak up the diverse and inspirational vibes.
About edyn.
Here at edyn, we believe travel should be a rich journey of discovery. Our brands – Cove, Locke and SACO – offer soulful hospitality firmly rooted in their local neighbourhoods. Together, we’re creating sanctuaries for free-thinking urbanites across Europe.
Diversity, Equity, and Inclusion Statement
edyn’s Purpose is to build brands designed around Soulful Hospitality -we create sanctuaries where free thinkers can nourish and enliven their souls. This is only possible if the growth of our company is centred around a deep respect for humanity. Everyone at edyn should feel free and safe to express their ideas, state their opinions and share their lived experiences in an environment of openness, tolerance, and curiosity.
This principle sits at the heart of our approach to improving diversity and inclusion. We have established goals and supporting commitments which will help us ensure that everyone in edyn feels a sense of belonging, regardless of their background or identity.
We are on a DEI journey that we have yet to complete, and we acknowledge our failures or weaknesses as we discover them. Our principle & goals are clear, and we travel together to seek to drive change, evolve ourselves and the edyn community.