Graduate Key Account Manager Nottingham Salary 28-31K per annum Job Summary As a Graduate Key Account Manager, you will play a vital role in expanding the customer base and supporting key accounts. This role requires strong relationship-building skills, an understanding of the commercial vehicle industry, and a passion for customer service and solution-based sales. Essential Duties and Responsibilities Job-Specific Duties: Develop and maintain strong relationships with both new and existing customers, building confidence and credibility in the organisation's ability to deliver on requirements-both proactively and reactively. Support the implementation of strategic sales plans to achieve revenue targets, working closely with the technical team and senior leadership. Identify and secure new business opportunities to expand market presence. Manage existing accounts to ensure satisfaction and long-term client value. Handle issue resolution by engaging relevant departments and stakeholders to find effective solutions. Monitor and report on key sales metrics, market trends, and customer feedback. Collaborate with internal teams to align sales efforts with customer needs and operational goals. Identify, implement, and coordinate new initiatives, such as project reporting and upward communication to senior leadership. Maintain an up-to-date awareness of industry news and developments through regular research and reading. Transferable Skills & Experience Understanding of fleet operations Interest or background in sustainability and/or cleantech Strong emotional intelligence and interpersonal skills Ability to analyse sales data and trends to inform decisions Proactive, goal-oriented approach Comfortable in a fast-paced startup environment Technical mindset and curiosity about how things work Ability to identify and implement improvements to best practices Strong collaboration skills, with the ability to achieve results through others Confident delegator who can drive performance even without direct reporting lines Self-sufficient, strategic thinker with the ability to implement action plans and meet goals Excellent organisational and time management skills-capable of managing multiple projects Innovative, strategic, and conceptual thinker Strong problem-solving skills-able to anticipate, initiate, and resolve customer and supplier issues Resilient under pressure and adaptable to a changing market environment Proficient in Microsoft Office applications Willingness to travel by car, plane, or train when required Flexibility to work outside of standard hours when necessary About Us We are dedicated to fostering a diverse and inclusive community. In line with our Diversity and Inclusion policy, we welcome applications from all qualified individuals, regardless of age, gender, ethnicity, sexual orientation, or disability. As a Disability Confident Employer, and part of the Nicholas Associates Group, we are committed to supporting candidates with disabilities, and we're happy to discuss flexible working options. We are committed to protecting the privacy of all our candidates and clients. If you choose to apply, your information will be processed in accordance with the Nicholas Associates Group of companies Privacy Notice. ADZN1_UKTJ