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Head of platforms - technology, infrastructure and operations

London
LexisNexis
Posted: 6 April
Offer description

This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board.


Key Responsibilities

* Platform Strategy & Vision
o Contribute to the definition and assert the delivery needs related to the platform strategy in line with Elsevier's policies and standards.
o Translate strategic objectives (reuse, DevEx, GenAI/automation) into clear plane roadmaps.
o Establish Elsevier's "platform as a product" operating model-integrating developer experience, governance, and self-service capabilities.
* Leadership & Organization Design
o Build and lead a global platform organization (~95 initial with the potential to grow to 125 people over time) across functional planes (Core Platform, Data & AI Services, Observability, Guardrails, etc.).
o Partner closely with the TIO Strategy Lead, Chief Infrastructure Architect, and Change Management to align operational and cultural changes with delivery models/organizational needs.
o Continue our evolution towards an engineering-led and automation first organization.
* Developer Experience & Enablement
o Oversee delivery of the internal developer portal (Backstage) and golden path standards for onboarding, CI/CD, and observability.
o Embed developer experience metrics (DORA, SPACE) into delivery performance and drive measurable improvement.
o Champion reuse and inner sourcing across the platform community.
* AI & Automation Integration
o Integrate AI assistants, code generation, and AI-augmented testing within the platform to accelerate development and reduce toil.
o Ensure the technology goals of evolving to an AI-driven SDLC are incorporated into the overall approach of the platform.
o Drive a culture of "secure and efficient by default" through embedded automation and policy guardrails.
* Operational Excellence
o Ensure platform services and related workloads are reliable, observable, and cost-optimized (FinOps and sustainability focus).
o Oversee on-call and resiliency strategies aligned to new platform operating models.
o Measure and report on platform maturity, adoption, and developer satisfaction across Elsevier.
* Collaboration & Influence
o Work cross-functionally with TIO leadership, ISDP, and Business Unit CTOs to align platform capabilities with product and regulatory requirements.
o Represent Elsevier externally in engineering and developer productivity communities.
o Ensure close alignment with the Business Unit‑aligned (also known as stream aligned) cloud engineering communities to foster adoption of platform capabilities, via Pods and other enablement functions.


Experience & Skills

* Technical Leadership: 15+ years in software/platform/operational engineering; proven success building and operating internal products, platforms or large-scale developer enablement systems.
* Strategic Execution: Experience leading transformations, balancing build/buy strategies, and scaling organizations.
* Product Mindset: Strong background in "platform as a product," developer experience, and service ownership models.
* People Leadership: Track record of growing distributed engineering teams with clear boundaries, autonomy, and accountability.
* AI Fluency: Familiarity with GenAI integration in SDLC and developer workflows.
* Operational Acumen: Strong grounding in SRE, observability, FinOps, and secure-by-design engineering.
* Influence & Communication: Able to partner across architecture, product, and business teams; comfortable operating at both executive and engineering levels.


Additional location(s):

Oxford

We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click here to access benefits specific to your location.

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