Who You Are You are a dedicated professional with a background in property or construction management. You have a proven track record of delivering high-quality services and a deep understanding of both planned and reactive maintenance in housing. Your experience is complemented by strong technical abilities and an eagerness for professional growth. You thrive in leadership roles, guiding teams toward achieving organizational goals while maintaining a customer-focused approach. What the job involves As Housing Maintenance and Lead Officer for Projects & Development at the Royal Borough of Kingston upon Thames, you will play a crucial role in contributing to the delivery of maintenance and compliance projects. You will work closely with the Group Manager and other Lead Officers to enhance service outcomes for residents and the council. Key responsibilities include managing and monitoring the capital and cyclical maintenance programs, leading your team to deliver projects on time and within budget, ensuring compliance with council regulations, and developing policies to improve customer-focused services. This role also involves representing the organization in meetings, developing strategic plans, collaborating with external partners, driving performance improvements, and ensuring statutory and safety standards are met. Skills Technical knowledge of housing maintenance Strong leadership and team management Effective communication and relationship-building Project management and organizational skills Ability to deliver service improvements Customer-focused approach Problem-solving and innovative thinking Proficiency in contract management and financial oversight