Description
Our enthusiastic Key Account Managers are dedicated to strategically supporting our major trade customers through our bespoke B2B platform, MaterialsPro. As an online marketplace, we play a crucial role at the point of order, catering to a diverse range of customer sectors, including Fit Out, Drylining, General Construction, Residential Development, and Landscaping.
By utilising MaterialsPro and collaborating with our dedicated Key Account Desk, the Key Account team
ensures our Key Account customer base continues to receive top-tier service and experiences ongoing growth.
As a rapidly growing startup, our KAM team is also responsible for new business development, handling various cold and warm leads to expand the portfolio and introduce MaterialsPro to the construction industry. This role is highly varied, offering a mix of face-to-face external meetings, digital demos, and portfolio management.
Key Responsibilities
* Identify and engage new customers who come to the site through our existing channels.
* Actively pursue new customers who have not previously bought through Materials Market.
* Maintain a good strategic relationship with your customers through a mixture of F2F and digital meetings, quarterly reviews, and daily engagement alongside our dedicated Key Accounts desk.
* Report monthly on the performance of your customer portfolio and new business activity.
* Actively identify and pursue new business opportunities through a mixture of warm and cold leads.
* Attend industry-specific networking and social events.
* Working with state of the art CRM system and an internally developed platform.
Ideal Experience
* Account Management and Key Accounts experience.
* Strong analytical and business planning skills.
* Excellent customer service abilities.
* Effective communication and negotiation skills.
* Experience in the building materials or construction industry.
* Ability to present both digitally and in a F2F environment.
* Commercial acumen and ability to calculate margin, profit and general
* construction metrics.
Before applying please visit our MaterialsPro page and get a feel for this incredible start up business:
https://www.linkedin.com/company/105199384