Job Overview We are seeking an enthusiastic, organised, and experienced Housekeeping Supervisor to join our dedicated Hotel Services team. This is an excellent opportunity to contribute to the wellbeing of our patients, staff, and visitors by maintaining high standards of cleanliness across our wards and departments. About The Role As a Housekeeping Supervisor, you will be responsible for the day-to-day supervision and coordination of our housekeeping assistants. You will ensure all areas of the hospital are maintained to the highest standards of hygiene and cleanliness, in line with NHS infection prevention and control protocols. About You You will be a confident communicator with strong leadership and organisational skills. You will have experience supervising a team and a passion for delivering a high-quality service. Ideally, you will hold relevant training qualifications and have experience delivering practical and accredited training. You Should Also Have Previous supervisory experience in a similar environment A strong understanding of infection control standards and NHS cleaning protocols Excellent interpersonal skills and the ability to build positive working relationships The flexibility to work shifts, including early mornings, evenings, and weekends as required Main duties of the job We are currently seeking a motivated and experienced Housekeeping Supervisor to join our hardworking and friendly team. This is a fantastic opportunity for an individual who is passionate about delivering high standards of cleanliness and supporting the development of a professional, well-trained workforce. As a Housekeeping Supervisor, you will play a key role in ensuring that our hospital maintains a clean, safe and welcoming environment for all patients, staff and visitors. You will provide daily support and guidance to housekeeping staff, working collaboratively with clinical and non-clinical teams. Key Responsibilities Include Allocating housekeeping staff across wards and departments to ensure efficient service delivery Maintaining a clean, safe and welcoming environment for patients, staff and visitors Delivering and managing accredited training programmes, including Train the Trainer and Assessor responsibilities Supporting staff development through induction, ongoing training, appraisals, and refresher courses Providing feedback through verbal and written reports following cleanliness and quality audits Working closely with clinical teams, department managers, and the wider housekeeping team as part of quality assurance Supporting the Housekeeping Manager and Senior Supervisor with service delivery and resource management Contributing to staff rotas and ensuring cost-effective use of resources Working for our organisation Frimley Health NHS Foundation Trust is committed to being an inclusive and disability confident employer and has been awarded the Gold for the Armed Forces Employment Recognition Scheme. We provide first class development opportunities for all staff and have a wide range of professional, management and leadership, and clinical skills training available. Here at Frimley Health NHS Foundation Trust, we know how important it is to have a healthy work life balance; this benefits not only individuals but the patients we care for too. We encourage applications from people who wish to work on a flexible basis, recognising that flexibility may mean a range of different working patterns and hours, we do our utmost to work with our staff to meet their needs and the needs of our service and its users. Frimley Health Trust benefits on Vimeo Main Responsibilities Detailed job description and main responsibilities Maintain high standards of cleanliness across wards and departments in line with NHS National Cleaning Standards 2021 Lead and support a team of housekeeping staff through daily allocation, supervision, and performance management Conduct and record cleaning and efficacy audits, providing both verbal and written feedback Liaise effectively with clinical and non-clinical colleagues, including Ward Managers, Housekeeping Manager, and other supervisors Assist with the recruitment process, including participation in interviews Maintain accurate records of staff hours, annual leave, sickness, and return-to-work meetings Carry out staff counselling and support as needed (e.g. personal concerns, attendance) Oversee accredited training programmes, including on-the-job training, refresher sessions, appraisals, and mandatory training updates Support shift cover planning and reallocation of staff, including use of Bank staff where appropriate Participate in the staff rota, including early mornings, evenings, and weekend shifts Provide administrative support including telephone and bleep handling, basic IT tasks, and data collection Manage stock control and the ordering of cleaning supplies and equipment Assist with monthly deep cleans, carpet cleans, and ongoing upkeep of offices and public areas Take part in PLACE assessments, recording data via digital devices (iPad) Respond to emergency cleaning needs such as chemical spills, floods, and bodily fluids, in line with Trust policy Oversee cleaning of on-site facilities such as mops and microfibre systems Support evening supervision of catering services, ensuring adherence to HACCP food safety standards Implement and monitor Level 2 Allergen Training for all catering staff involved in food service Please note sponsorship is not provided for this role. We reserve the right to close the advert early if sufficient applications have been received Person specification Qualifications Essential criteria Knowledge of the National Standards of Healthcare Cleanliness 2021 and how they are monitored Knowledge of Microsoft computer software. Desirable criteria Formal qualification in cleaning services i.e BICs or equivalent Knowledge of cleanliness Audit systems. Experence Essential criteria Previous experience in delivering training Catering Experience Working knowledge of COSHH Infection Prevention Supervisory Experience Desirable criteria Knowledge of working in the NHS Level 2 or above in allergen training Competencies Essential criteria Good Communication Flexible to meet needs of service Competent to provide staff training Basic IT skills Desirable criteria Excellent communication and interpersonal skills Frimley Health NHS Foundation Trust (FHFT) is proud of its strong reputation, record of achievement and ambition for the future. We serve a population of over 900,000 people across Berkshire, Hampshire, Surrey and South Buckinghamshire, and remain committed to improving the health and wellbeing of our communities. Our new organisational strategy – FHFT 2030 – sets out our ambition to be the best place to receive care and the best place to work in the NHS. Underpinned by our Trust values – Committed to Excellence, Working Together, Facing the Future, and being a modern, compassionate, Healthcare Organisation – we are creating a culture where our people can thrive and patients always come first. We continue to invest heavily in our services and facilities. This includes the development of a new hospital at Frimley Park, major expansion of diagnostics and inpatient capacity, and the continued transformation of services across our sites. We have already delivered a brand-new £100m state-of-the-art Heatherwood Hospital, a £49m Emergency Assessment Centre at Wexham Park, and a £10m upgrade to maternity services. We are also committed to sustainability and the NHS Net Zero ambition. Our new hospital and estate developments are being designed to be environmentally responsible, energy efficient, and future-proofed, featuring on-site renewables energy and intelligent energy systems. Through our green plan, we are embedding sustainable practices across all areas of care and operations, ensuring we reduce our environmental impact while improving population health and wellbeing. Our staff are key to helps us deliver on our ambition and to ensure sustainability is a core component of care delivery and our operations. Alongside estates’ investments, we are embedding a strong focus on digital innovation and quality improvement. Our electronic patient record (Epic), launched in 2024, is already enabling safer, more connected, and more effective care for patients, while giving staff the tools they need to do their best work. Our electronic patient record also supports safe and effective digitised care pathways, savings time and carbon, whilst delivering excellent quality of care. Everything we do is guided by our values, shaping how we care for patients, support colleagues, and build a sustainable future for healthcare together. Apply online now