Overview
Mercedes-Benz of Bath is currently recruiting for a Sales/Business Manager to join their growing team. This role focuses on growing all aspects of Finance & Insurance (F&I) operations, while helping lead and develop the sales team. You will be at the heart of every sales enquiry, responsible for delivering exceptional customer experience, coaching the team, and driving both unit and F&I performance across the business for new and used sales.
Sytner Group are delighted to provide an industry-leading benefits package and are committed to continuous improvement, inclusivity, and developing talent. The role may require weekend patterns to service customers at the highest level.
Responsibilities
* Finance & Insurance: Take full ownership of the F&I department, growing product penetration and profitability across all platforms; present and sell a range of finance and insurance products with integrity and clarity; ensure customers fully understand their agreements and obligations, in line with compliance and FCA guidelines; treat customers fairly and with transparency, making their experience smooth, informed, and personalised.
* Sales Operations & Leadership: Be involved in every sales enquiry to ensure a seamless transition from vehicle sale to finance completion; support the day-to-day running of the sales team and help drive overall vehicle sales performance; help lead and inspire the team with a hands-on, lead-from-the-front approach.
* Coaching & Team Development: Act as a mentor and coach for the sales team, helping colleagues unlock their full potential; drive performance by supporting individual targets for finance, add-on products, and sales; foster a collaborative, motivated, and accountable team environment.
As part of the role, Sytner Sales/Business Managers work a variety of flexible patterns which can typically include weekends to ensure the highest levels of service for customers.
About You
If you are a high achieving Sales Executive, Sales Controller or Business Manager with sound financial and commercial understanding, we would love to hear from you. You should have outstanding work ethic and be able to lead from the front and inspire colleagues to raise the bar while driving finance, add-on and unit performance forward. Strong organisational, communication and interpersonal skills are essential, along with experience of working as part of a team with shared objectives and personal performance goals. The role requires automotive sales executive and/or management experience as a minimum.
Why Sytner?
Sytner Group are delighted to provide an industry-leading benefits package. We value continuous improvement and an environment where everyone feels valued, appreciated and able to reach their full potential.
* Enhanced Holiday Entitlement – 33 days inc. bank holidays
* Industry-leading Maternity, Paternity and Adoption Pay
* Career Development
* Recognition of Long Service every 5 years
* Discounted Car Schemes
* High Street Discounts
* Discounted Gym memberships
* Cycle to work scheme
* One day a year paid voluntary / community work
We are committed to creating an equitable environment and welcome applications from individuals regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. As part of our commitment to Diversity and Inclusion, you have the right to ask for changes/adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process please click here.
#J-18808-Ljbffr