At Nightingale House Hospice, we believe in making every moment matter. We pride ourselves in providing compassionate care in our community, through comfort, dignity, and support to individuals and families facing life's most profound challenges. Join us in our mission to make a difference and leave a legacy of care and compassion.
The successful candidate will be joining a friendly and passionate team that enjoys working in our newly developed state of the art Inpatient Unit.
We are looking for an exceptional Health Care Support Worker to join our dedicated multi-disciplinary team providing high standards of holistic care to our patients and their families under the direction of registered nursing staff to our patients living with life limiting conditions. You will work as part of the team to provide holistic person-centred care, integrating health care with psychological, physical, rehabilitative and spiritual needs.
To provide evidence-based care directly to patients and their families, maintaining
consistently high standards in collaboration with registered nursing staff.
To work within the policy and procedural guidelines of the hospice at all times
nursing staff.
We are an ambitious organisation providing specialist palliative care services, completely free-of-charge, to patients and their families across a wide area stretching from Wrexham, Flintshire, and East Denbighshire to Barmouth and the border towns including Oswestry and Whitchurch. 6m per year to run the Hospice, with only 20% of our funding provided by the government. We are reliant on the support of the community we serve to donate and fundraise to maintain our vital services. Over 400 volunteers give their time to the Hospice helping us run efficiently and effectively as part of the local community. This year Nightingale House Hospice is celebrating 30 years of providing compassionate care and strive to see this continue for future generations.
To provide direct nursing care to patients working independently when appropriate or in partnership with registered nurses when patient needs demand this.
To work together with the multi-disciplinary team to maintain a holistic approach to patient care reporting concerns as necessary to team members.
To work as a team to help families as needed, reporting any difficulties to the registered nursing staff.
To observe and report accurately on patients general condition ensuring that all information is communicated by taking part in discussion and recording relevant information in patients records to comply with legal and professional requirements.
To maintain a high standard of nursing care.
To help ensure a safe working environment including knowledge of necessary policies (fire and health and safety policy) and ensure equipment used is in good working order. To assist with maintaining the general cleanliness of the unit and any housekeeping that is required.
To assist and support volunteers with their role.
To perform designated nursing tasks as agreed with Ward Manager or nurse in charge and dependant on competencies and training.
To assist and support volunteers with their role.
To generate and maintain a friendly team spirit with all staff at the hospice including volunteers.
To act as a mentor to CQF trainees to help support and enhance their progress.
Ensure practice is in line with health and safety, infection prevention and control measures.
To attend such courses/lectures/mandatory/non-mandatory in-service training as indicated by the needs of the service and own personal developments as identified.
To undertake surveys or audits as necessary to own work to support the process of audit within the clinical area.
This post is subject to the Terms and Conditions of employment of the Hospice as specified in the Staff Handbook.
If you have any doubts about your competence during the course of your duties you should immediately speak to your line manager/supervisor.
Risk Management
It is a standard element of the role and responsibility of all staff of the Hospice that they fulfil a proactive role towards the management of risk in all of their actions. This entails the risk assessment of all situations, the taking of appropriate actions and reporting of all incidents, near misses and hazards. It is a requirement that you adhere to Nightingale House Hospice Policies, Procedures, Protocols and Guidelines at all times.
Health and Safety Requirements of the Hospice
All employees of the Hospice have a statutory duty of care for their own personal safety and that of others who may be affected by their acts or omissions. Employees are required to co-operate with management to enable the Hospice to meet its own legal duties and to report any hazardous situations or defective equipment.
Data Protection and Confidentiality
The post holder must treat all information, whether corporate, staff or patient information, in a discreet, secure and confidential manner in accordance with the provisions of the current data protection legislation and organisational policy. Any breach of such confidentiality is considered a serious disciplinary offence, which is liable to dismissal and/or prosecution under statutory legislation and the hospices disciplinary policy. As an employee of the hospice, the post holder is legally responsible for all records that they gather, create or use as part of their work within the organisation (including patient health, staff health or injury, financial, personal and administrative), whether paper based or on computer. To provide direct nursing care to patients working independently when appropriate or in partnership with registered nurses when patient needs demand this.
To work together with the multi-disciplinary team to maintain a holistic approach to patient care reporting concerns as necessary to team members.
To work as a team to help families as needed, reporting any difficulties to the registered nursing staff.
To observe and report accurately on patients general condition ensuring that all information is communicated by taking part in discussion and recording relevant information in patients records to comply with legal and professional requirements.
To maintain a high standard of nursing care.
To help ensure a safe working environment including knowledge of necessary policies (fire and health and safety policy) and ensure equipment used is in good working order. To assist with maintaining the general cleanliness of the unit and any housekeeping that is required.
To assist and support volunteers with their role.
To perform designated nursing tasks as agreed with Ward Manager or nurse in charge and dependant on competencies and training.
To assist and support volunteers with their role.
To generate and maintain a friendly team spirit with all staff at the hospice including volunteers.
To act as a mentor to CQF trainees to help support and enhance their progress.
Ensure practice is in line with health and safety, infection prevention and control measures.
To attend such courses/lectures/mandatory/non-mandatory in-service training as indicated by the needs of the service and own personal developments as identified.
To undertake surveys or audits as necessary to own work to support the process of audit within the clinical area.
This post is subject to the Terms and Conditions of employment of the Hospice as specified in the Staff Handbook.
If you have any doubts about your competence during the course of your duties you should immediately speak to your line manager/supervisor.
Risk Management
It is a standard element of the role and responsibility of all staff of the Hospice that they fulfil a proactive role towards the management of risk in all of their actions. This entails the risk assessment of all situations, the taking of appropriate actions and reporting of all incidents, near misses and hazards. It is a requirement that you adhere to Nightingale House Hospice Policies, Procedures, Protocols and Guidelines at all times.
Health and Safety Requirements of the Hospice
All employees of the Hospice have a statutory duty of care for their own personal safety and that of others who may be affected by their acts or omissions. Employees are required to co-operate with management to enable the Hospice to meet its own legal duties and to report any hazardous situations or defective equipment.
Data Protection and Confidentiality
The post holder must treat all information, whether corporate, staff or patient information, in a discreet, secure and confidential manner in accordance with the provisions of the current data protection legislation and organisational policy. Any breach of such confidentiality is considered a serious disciplinary offence, which is liable to dismissal and/or prosecution under statutory legislation and the hospices disciplinary policy. As an employee of the hospice, the post holder is legally responsible for all records that they gather, create or use as part of their work within the organisation (including patient health, staff health or injury, financial, personal and administrative), whether paper based or on computer. QCF level 2 or equivalent experience/qualifications OR NVQ Level 2 in health/social care related subject or equivalent experience/qualifications Willingness to work toward QCF Level 3 Good knowledge of anatomy and physiology
The ability to work well alone under supervision and to understand when to seek clinical advice from registered staff.
Experience of working as a HCSW without direct supervision in a clinical setting and being managed by a qualified practitioner Good understanding of risk assessment and management Understanding of the needs of people with life limiting conditions.
QCF level 2 or equivalent experience/qualifications OR NVQ Level 2 in health/social care related subject or equivalent experience/qualifications Willingness to work toward QCF Level 3 Good knowledge of anatomy and physiology
The ability to work well alone under supervision and to understand when to seek clinical advice from registered staff.
Experience of working as a HCSW without direct supervision in a clinical setting and being managed by a qualified practitioner Good understanding of risk assessment and management Understanding of the needs of people with life limiting conditions.
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Nightingale House Hospice
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