Annual salary: up to £28,917.00
Housing Support Officer
Hull
Salary up to £28,917 per annum
Full time – 12 month fixed term contract, 40hrs per week, Monday to Friday
Including company vehicle and fuel card or £3,500 company car allowance
Mears provides temporary accommodation to asylum seekers whilst their claim is being assessed in three regions: Northeast, Yorkshire and Humber, Northern Ireland, and Scotland. At the end of May 2021, Mears had over 19,000 service users across the three regions. Mears works in partnership with central and local Government, registered providers, tenants, landlords, and investors to find solutions to homelessness, provide more social and affordable housing, and create specialist housing for people with care needs.
About the Role:
Due to contract expansion, we are seeking a Housing Support Officer to join our team. This is an exciting position that works exclusively to support asylum seekers going through their right to work asylum application process with the Home Office. The ideal candidate will be resilient, trustworthy, caring, a people person, and extremely empathetic to others. As a Housing Support Officer, every day is different; although this role comes with challenges, it is extremely rewarding.
As a Housing Support Officer, your main duties will include, but are not limited to, supporting service users at various stages of their asylum application process, including safeguarding and welfare issues you come across, providing practical and emotional support, monitoring wellbeing and support needs, and ensuring all records are updated and accurate for Home Office audit purposes. It is essential to maintain professional boundaries and be resilient to ensure a well-defined and professional service that always meets the needs of the service users.
Role Criteria:
* Experience working with vulnerable and diverse client groups
* Understanding of safeguarding
* Ability to identify individual and family support needs and recognize appropriate support packages to maintain independence
* Experience working with mental health and/or challenging behaviour
* Effective communication skills with colleagues, local authorities, and service users
* Experience with record keeping and risk assessments
* Ability to work independently
* Resilient
* Supportive, trustworthy, a good listener, approachable, and empathetic
* Flexible and willing to travel
* Full UK driving license
All our roles require candidates to have the entitlement to work within the UK. Mears does not currently offer visa sponsorship.
As part of the recruitment process, we will carry out a DBS & BPSS check, as well as Security Clearance. For these checks, we will require relevant identification, including Proof of Address, References, a valid passport, and proof of UK residence for the last 5 years.
Benefits we can offer:
* 25 days annual leave plus bank holidays
* Annual Mears Fun Day - a thank you from the Executive team for your hard work
* Volunteering Leave - supported paid volunteering in the community
* Staff discounts with Mears Rewards - weekly grocery discounts, holidays, eye test vouchers, Share Save scheme, and more
* Family-friendly policies
* Company Vehicle and Fuel Card
* Access to EAP Counselling sessions
To apply or discuss your application further, contact:
Beth Dunford (beth.dunford@mearsgroup.co.uk)
If you need help with your application, we are here to support you every step of the way.
At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive. We are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all.
We proudly support the Armed Forces Covenant and have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS). We also hold an Endorser Award for the Career Transition Partnership, recognizing our commitment to veterans transitioning into civilian careers.
In our effort to promote social mobility, we invite applicants to voluntarily share their background information during the application process to better understand the diversity of our candidates. This optional information helps us improve social mobility; it will not impact your application.
J-18808-Ljbffr