Job Summary
To be responsible for the accurate and timely processing of prescription requests for the entitled population, liaising effectively with all relevant personnel. Duties can include but are not limited to, the processing of repeat prescriptions in electronic and hard copy format, including online requests. In addition, the post-holder will be required to support the multidisciplinary team, ensuring the strategic objectives of the practice are met.
Main duties of the job
Process repeat prescription requests in readiness for GP signature within agreed timeframe.
Reconcile medications to facilitate collection timetable.
Liaise with patients and Clinician's regarding medication queries
Ensure medication reviews are arranged by maintaining an accurate recall system
Effectively liaise with external services i.e. district nurses to ensure medicaments are arranged for housebound patients
Update patient records as appropriate
Record and reported significant events accurately and appropriately, informing the Clinical Pharmacist immediately following internal reporting procedures
About Us
We are a friendly team who work hard to deliver care to our practice population. The team meet together outside of work for social events such as theatre trips, summer BBQs and Christmas parties etc. Work/life balance is important for health and wellbeing, so we encourage everyone to take regular breaks to recharge.
Details
Date posted
13 February 2026
Pay scheme
Other
Salary
Depending on experience
Contract
Permanent
Working pattern
Part-time
Reference number
A
Job locations
St. Richards Road Surgery
227 St. Richards Road
Deal
Kent
CT14 9LF
Job Description
Job responsibilities
See Attached For Full Job Description And Person Specification.
Prescription Clerk job description & person specification
Job Title
Prescription Clerk
Line Manager
Clinical Pharmacist
Accountable to
Dr S Schulz and Partners
Hours per week
21 (Wednesday - Friday)
Primary Responsibilities
The following are the core responsibilities of the prescription clerk. There may be on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels:
Process repeat prescription requests received by post, repeat prescription re-order form and the online patient access system, in accordance with practice protocol
Produce prescriptions for the GP to sign in an acceptable time frame
Ensure all prescription requests are processed and are ready for collection within a 48-hour time frame
Generate requests for medication on behalf of the patient for non-repeat items, where this has been agreed by the prescribing clinician.
Actively encourage patients to reconcile medications to facilitate monthly collections
Discuss with patients their requirements, encouraging patients to order only what they require
Act upon compliance issues, liaising with the appropriate clinician
Ensure medication reviews are arranged by maintaining an accurate recall system
Effectively liaise with external services i.e. district nurses to ensure medications are arranged for housebound patients
Input data into the patients healthcare records as necessary
Deal with all prescription related enquiries in a timely manner
Record and reported significant events accurately and appropriately, informing the Management Team immediately
Read code data on EMIS Health Care System
Carry out system searches as requested
Maintain a clean, tidy, effective working area at all times
Secondary Responsibilities
In addition to the primary responsibilities, the Prescription Clerk may be requested to:
Support the practice Clinical Pharmacist as required
Partake in audit as directed by the audit lead
Support the Management Team in reviewing and updating the practice prescribing policy
Job Description
Job responsibilities
Secondary Responsibilities
In addition to the primary responsibilities, the Prescription Clerk may be requested to:
Support the practice Clinical Pharmacist as required
Partake in audit as directed by the audit lead
Support the Management Team in reviewing and updating the practice prescribing policy
Person Specification
Qualifications
Essential
Educated to GCSE level or equivalent
Desirable
GCSE Mathematics and English (C or above)
NVQ Level 2 in Health and Social Care
Experience
Essential
Experience of working with the general public
Experience of working in a health care setting
Desirable
Experience as working as a Prescription Clerk
Knowledge and skills
Essential
Excellent communication skills (written and oral)
Strong IT skills
Clear, polite telephone manner
Competent in the use of Office and email communication system e.g. Outlook,
Effective time management (Planning & Organising)
Ability to work as a team member and autonomously
Good interpersonal skills
Problem solving and analytical skills
Desirable
EMIS Health Care System user skills
Personal Qualities
Essential
Polite and confident
Flexible and cooperative
Motivated
Forward thinker
High levels of integrity and loyalty
Sensitive and empathetic in distressing situations
Ability to work under pressure
Flexibility to work outside of core office hours
Person Specification
Essential
Polite and confident
Flexible and cooperative
Motivated
Forward thinker
High levels of integrity and loyalty
Sensitive and empathetic in distressing situations
Ability to work under pressure
Flexibility to work outside of core office hours
Employer details
Employer name
St Richards Road Surgery
Address
St. Richards Road Surgery
227 St. Richards Road
Deal
Kent
CT14 9LF
Employer's website
(Opens in a new tab)
Employer details
Employer name
St Richards Road Surgery
Address
St. Richards Road Surgery
227 St. Richards Road
Deal
Kent
CT14 9LF
Employer's website
(Opens in a new tab)
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