An experienced and dynamic Head of Revenues is required to lead a high-performing Local Taxation Revenue Collection Service. This temporary 3-month role offers the opportunity to shape strategic direction and drive improvements ahead of the permanent recruitment process.
The Role
The Head of Revenues will provide assurance that the Council delivers a well-managed, customer-focused service. The postholder will oversee income collection of £164m Council Tax and £98m Business Rates, managing a team of 37 FTEs with a service budget of £3m.
Key Responsibilities
Lead and direct all aspects of Local Taxation Revenue Collection.
Drive customer-focused, fair, and innovative income collection practices.
Manage and monitor overall council debt effectively.
Build strong relationships with Elected Members, stakeholders, and partners.
Foster a high-performing, digitally-driven, and continuously improving culture.Candidate Profile
Senior-level experience in Local Taxation Revenue Collection.
Proven record of delivering major organisational change and savings.
Expertise in customer experience improvement, digital innovation, and channel shift.
Strong leadership skills to inspire, motivate, and develop staff.
Ability to balance strategic oversight with operational excellence.Special Requirements
Experience in delivering complex service transformations.
Ability to work in partnership with voluntary and external organisations.
Commitment to Council objectives and fair income collection.Call Settings Override To From Record Yes No Always use these settings Call Settings Override To From Record Yes No Always use these settings