Reception Supervisor (f/m/d) MEININGER Hotel Edinburgh Full-time Do you see yourself as a supportive & caring leader with an aptitude for fun? Get ready for your new adventure at MEININGER Hotel Edinburgh ! MEININGER Hotels: Central locations. Flexible rates. Modern spaces. Fun vibes. All in one place. We run more than 35 hotels in Europe's best cities—and counting! YOUR TASKS You are in charge of the smooth operations of the reception team and provide great customer service to our guests You take care of operational and administrative tasks: invoicing, hour registration, online reputation management, quality checks etc. You act as a great host and create a memorable stay for our guests You are responsible for maintaining MEININGER quality standards in your area You are leading the front-of-house team together with your Assistant Hotel Manager You enjoy a diverse working environment and are flexible to work weekdays, weekends, day-, evening- and night shifts You are leading the front-of-house team together with your Assistant Hotel Manager You take care of operational and administrative tasks: invoicing, hour registration, online reputation management, quality checks etc. You oversee smooth operations of the reception team and provide great customer service to our guests YOUR PROFILE You are a reception supervisor or a receptionist with 2 years of experience in hospitality who is ready to take on a new exciting challenge You possess an outgoing personality and enjoy working in a bustling, dynamic environment performing a variety of tasks You are a people person, you like helping others and creating unforgettable experiences for our guests You enjoy working in a team, guiding and developing your team members You have good knowledge of a front office system (e.g. ASSD, Fidelio, SIHOT) You are fluent in English (min. B2 level ) and any other languages are an advantage WHAT MEININGER OFFERS Hospitality CLA salaries and benefits Pension gap package 25 holidays 5 bonus days (1 for each year you stay with us) Corporate Volunteering (max. 2 days off per year) Regular get-togethers, celebrations and occasional parties (winter and summer team events) Quarterly evaluation rounds to make sure you’re still happy Possibility to join M-goal projects to develop personal and professional skills Staff Nights and Friends & Family discount Test & Rest new hotels Travel expenses Access to discount platform “ BenefitsAtWork ” The occasional opportunity to travel to support new openings or exchange programs APPLICATION We are enthusiastic hosts as diverse as our guests. Feels like you? Thank you for sending us your CV. We welcome candidates from different backgrounds, cultures, life preferences and experiences to apply. We believe that a diverse and inclusive workplace promotes creativity, innovation, and productivity. STEP IN & EXPLORE our hotel here: MEININGER Hotel Edinburgh Contact: Will Harrington ( Hotel Manager) Remote Type: On Site