Infrastructure Engineer - HYBRID role with 2 day's a week on site in Kingshill, West Malling office.
Infrastructure, Server, Windows, VMWare, Cisco Networking, DNS, Active Directory, 3rd line support, Exchange/ SQL Server or EMC experience, Office365, O365.
Our client is looking for an experienced
Infrastructure Engineer
to provide 3rd line support and help deliver infrastructure improvement projects. You'll play a key role in maintaining a stable and secure IT environment, supporting project delivery, and mentoring team members.
What you'll do:
* Deliver 2nd & 3rd line support, managing incidents through to resolution
* Troubleshoot, monitor, and maintain infrastructure to ensure reliability and security
* Support infrastructure design and improvement projects
* Document systems, processes, and standards
* Collaborate with teams across the business to resolve technical issues
* Provide out-of-hours support when required
What you'll bring:
* Strong knowledge of VMware, Windows Server (2012/2016), Exchange 2016 & Office 365
* Experience with Cisco networking, SAN/NAS storage, EMC hardware, and backup management
* Skilled in Active Directory, Group Policy, DNS, DHCP, and Windows services
* Understanding of ITIL processes and architecture/design principles
* Hands-on experience with PowerShell scripting and systems monitoring tools (e.g. SolarWinds)
* Excellent troubleshooting, problem-solving, and documentation skills
* Financial services sector experience is a plus
* Relevant certifications (MCSE, VCP, Cisco, etc.) beneficial
This role is ideal for someone with a proactive mindset who enjoys problem-solving, coaching others, and keeping security at the heart of everything they do.
Infrastructure, Server, Windows, VMWare, Cisco Networking, DNS, Active Directory, 3rd line support, Exchange/ SQL Server or EMC experience, Office365, O365.