Administrator - Talking Therapies
The closing date is 14 May 2026
Looking for a new challenge? Do you share our CHOICE values (Compassion, Happiness, Ownership, Integrity, Connection, and Equity)? Join us as an Administrator!
Cornwall and the Isles of Scilly recognise the importance of Improving Access to Psychological Therapy (IAPT) for our community, and Cornwall Partnership NHS Foundation Trust is investing substantially in our Talking Therapies service to improve care.
This is a really exciting time to join the team as we grow and develop to deliver a high-quality psychological therapy service which is forward thinking and innovative.
We are looking for an energetic and passionate individual to contribute to the delivery of a trailblazing Talking Therapies service across the County.
We are creating new hubs across Cornwall. Each hub will have a dedicated administrative support team to enable the efficient and effective function of the Talking Therapies service. This role will provide reception and clerical support to the team, maintaining an effective and efficient delivery of health services.
This post is in the Roche hub.
For more information, please see the job description and person specification.
Main duties of the job
* Responsible for day to day administration and clerical support.
* Carry out data entry to support the team.
* To undertake efficient reception duties including front of house and routine message taking from patients, carers and work colleagues which includes taking calls from other teams.
* Responsible for maintaining noticeboards in the waiting area, ensuring posters are current and stocks of leaflets/literature are replenished at all times.
This job is currently only open to people who already work for the NHS in Cornwall or the Isles of Scilly. We are committed to supporting our dedicated staff, so only current employees of the following organisations can apply:
* Cornwall Foundation Trust
* Royal Cornwall Hospitals NHS Trust
* Cornwall and Isles of Scilly Integrated Care Board
If you do not currently work for one of these NHS organisations, your application will not be considered at this time.
Person Specification
Education and Qualifications
* Good basic education, including English GCSE or equivalent
* RSA II Typing / NVQ Level 2 or equivalent
Experience
* Administration experience within a busy office environment
* Proven use of Microsoft Office (Word, Excel, PowerPoint)
* Experience in the use of email and internet
* Previous NHS experience
Skills and Aptitude
* Good written and verbal communication skills
* Able to work in a pressured work setting
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer name
Cornwall Partnership NHS Foundation Trust
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