Are you passionate about delivering exceptional customer service? Do you thrive in a fast-paced environment where your organisational skills shine? Are you ready to be the key connection between our valued customers and our operations? We are currently looking for a Customer Service Coordinator to join our busy team in the heart of Blackpool!
As the Customer Service Coordinator, you will play a vital role in ensuring that our clients receive outstanding service from the outset. You will be responsible for efficiently processing customer orders, responding to enquiries, and liaising with various departments to keep everything running smoothly. Your problem-solving skills will be key as you handle customer complaints with professionalism and courtesy, while your attention to detail ensures accurate documentation and timely deliveries.
Hours of Work: Full Time
Salary: circa £28,000 - negotiable, dependent on experience.
Customer Service Coordinator Requirements:
1. Good IT skills in computer input, Microsoft Word and Excel.
2. Good communication and organisational skills.
3. Ability to prioritise work on a daily basis.
4. Be able to adapt quickly and problem solve.
5. Work as a team player.
6. A good telephone manner.
7. The ability to meet tight deadlines.
8. Attention to detail.
9. Reliability.
10. Ability to work in a fast-paced environment.
11. Be able to stay calm in difficult situations.
12. Be patient, tactful, diplomatic and approachable.
13. Respect the importance of confidentiality.
Meet the Organisation: Who We Are and What We Do
At Nutrition Group, we pride ourselves on delivering top-notch service and high-quality products to our customers. Our team is dedicated to ensuring that every client’s needs are met and that we consistently exceed their expectations. We believe that our people are our greatest asset, and we are committed to fostering a collaborative and thriving workplace.
If you think you are suitable for this Customer Service Coordinator role, please apply now! Join us in making a difference and be part of a team that values your skills and contributions!
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