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System administrator– 12 month project -uk/ie

London
H&M
Systems administrator
Posted: 8 September
Offer description

Job Description


WHAT YOU’LL DO

As a system administrator you are an ambassador of all systems relating to Payroll & HR. You help to educate others on payroll process and on functionality capabilities of all systems. You guarantee an effective and efficient service by maintaining integrations support for payroll processing.

System Integration & Maintenance –

* Securing data integration between Payroll and HR systems
* Escalating issues & communicating updates between relevant internal and external stakeholders
* Regularly conduct data reviews with the systems providers, working with relevant internal and external stakeholders to act on inaccuracies
* Creating internal systems guidance for relevant stakeholders
* Creating system process documentation where necessary
* Conducting necessary works and support with data archiving
* Taking responsibility for incidents that arise from payroll side to improve system behaviour
* Responsible for Payroll KPIs reporting and analyses

Support on Success Factors and WF1 -

* Support SF inbox and full ownership of processes during CSU absence
* Support WF1 and full ownership of processes during CSU absence
* Reporting Incidents with the SF Global Support team via Service Now portal
* Follow up on pending incidents in Service Now Portal
* Support for Payroll with an expert SF & WF1 knowledge including training & process documentation

Reporting –

* Create and maintain reports from Success Factors, Workforce One & Zalaris
* Share reports with relevant Payroll, HR & Controlling stakeholders
* Provide analytics data from the various systems for HR, Payroll and Controlling functions
* Supporting with legislative reporting requirements (including but not limited to FTE, GPG, Average headcount etc)
* Securing GDPR & internal information security compliance for all reports

WHO YOU’LL WORK WITH

In this role, you will collaborate with multiple teams to ensure the successful expansion of the business. You will be based in the Payroll team and work closely with HR and Controlling teams, providing key insights and recommendations.

WHO YOU ARE

We are looking for people with…

* Experience working with SAP and integrated applications
* Strong analytical skills
* Advanced excel skills & strong working knowledge of Power Bi tool
* Excellent customer service skills

And people who are…

* Solution focused and clear communicator with a can-do attitude
* Self-driven and able to work in a fast-paced environment with a continuous improvement mindset
* Ability to handle data for confidentiality purposes to ensure compliance to Data Protection Act including:

WHO WE ARE

H&M Group is a global company of strong fashion brands and ventures. Our goal is to prove that there is no compromise between exceptional design, affordable prices, and sustainable solutions. We want to liberate fashion for the many, and our customers are at the heart of every decision we make.

We are made up of thousands of passionate and talented colleagues united by our shared culture and values. Together, we want to use our power, our scale, and our knowledge to push the fashion industry towards a more inclusive and sustainable future.

WHY YOU’LL LOVE WORKING HERE

At H&M Group, we are proud to be a vibrant and welcoming company. We offer our employees attractive benefits with extensive development opportunities around the globe.

All our employees receive a staff discount card, usable on all our H&M Group brands in stores and online. Brands covered by the discount are H&M (Beauty and Move included), COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET, Afound. In addition to our staff discount, all our employees are included in our H&M Incentive Program – HIP. You can read more about our H&M Incentive Program here .

JOIN US

Our uniqueness comes from a combination of many things – our inclusive and collaborative culture, our strong values, and opportunities for growth. But most of all, it’s our people who make us who we are.

If you feel your experience, skills and ambitions are right for this role, apply by sending your application through the career site as soon as possible but no later than September 21, 2025, and initiate the dialogue with your current manager.

This is a temporary position for 12 months. The position is based in our Support Office in London and reports to Payroll Manager.

Take the next step in your career together with us. The journey starts here.

*We are committed to a recruitment process that is fair, equitable, and based on competency. We therefore kindly ask you to not attach a cover letter in your application.


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