Overview
Bank Receptionist role at Care Concern Group, based in Croydon, London. Contract: Bank. Salary: £12.21 per hour. Shift Type: Days. Located in Croydon, our care home supports older people with Nursing, Residential, Dementia, Respite & Pallative Care for 62 residents.
As Receptionist, you’ll be the welcoming face of our care home, creating a positive environment for residents, visitors, and team members. Your excellent communication and interpersonal skills will be key to thriving in this role.
What You’ll Do
* Face-to-Face Interactions: Greet and assist visitors and clients with a positive attitude, addressing their needs and queries.
* Mail Management: Sort and distribute incoming mail, ensuring that correspondence reaches the right hands.
* Secretarial Support: Maintain accurate records and update resident information daily/weekly.
* Organizational Tasks: General filing, record maintenance, and photocopying to keep office operations smooth.
* Policy Adherence: Work in line with company policies and contribute to a supportive work environment.
* Additional Duties: Perform other reasonable duties as requested by the manager or proprietor.
What We’re Looking For (Qualifications)
* Communication Skills: Excellent communication and interpersonal skills to build positive relationships with residents, staff, and external professionals.
* Organizational Abilities: Strong organizational skills to manage multiple tasks and maintain accurate records.
* Friendly Demeanour: A welcoming attitude to create a positive experience for all who interact with the care home.
* Team Player: Ability to work collaboratively and contribute to a supportive team environment.
What We Offer
* £12.21 per hour
* Contracted to Bank
* Pension
* Onsite Parking
* Paid DBS
* Uniform Provided
* 5.6 Weeks Annual Leave (based on a full-time contract)
About Us
You’ll be joining a values-led care home that’s part of the Care Concern Group, a family-owned provider with over 100 care homes across the UK. We’re expanding rapidly and are committed to delivering high-quality care and support to our residents. Our five core values are Trust, Respect, Passion, Kindness, and Inclusivity.
If you’re ready to bring warmth and organizational skills to a role where you can truly make a difference, we’d love to hear from you. Apply now to join our team and become the friendly face of our care home.
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