✨ Job Opportunity: Enterprise Solutions Lead ✨ Function: Technology Systems & Services Section: Data & Applications Integration and Delivery Grade: 11 Location: Dudley MBC Drive Innovation. Lead Change. Shape the Future of Digital Services at Dudley. We are looking for a dynamic and forward‑thinking Enterprise Solutions Lead to join Technology Systems & Services. This is an exciting opportunity for a skilled professional to lead the development, integration, and support of critical business applications that underpin the Council’s digital transformation. If you thrive on solving complex problems, influencing stakeholders, managing modern application ecosystems, and driving continuous improvement — we want to hear from you. About the Role As our Enterprise Solutions Lead, you will: Lead the ongoing development and support of our enterprise application portfolio. Oversee application release management, maintenance, database administration, and performance tuning. Ensure business continuity and resilience for critical ICT applications. Manage technical development projects using Microsoft DevOps. Provide 3rd/4th line technical support and manage relationships with external suppliers. Translate business needs into innovative technical solutions aligned with Council priorities. Maintain robust processes for change control, best practice development, documentation, and application lifecycle management. Mentor and support team members to build a culture of collaboration, transparency, and excellence. Key Responsibilities Act as a technical subject matter expert on enterprise applications and integration technologies. Work directly with business stakeholders to capture requirements and deliver high‑quality solutions. Maintain applications at the correct currency, ensuring compliance with ICT strategies and policies. Manage risks, support business continuity planning, and maintain service performance within defined SLAs. Foster strong internal and external relationships to ensure effective delivery. Plan, manage, and deliver technical projects on time and within budget. What You’ll Bring Essential Experience Managing distributed and web applications, including COTS solutions. Strong supplier and stakeholder relationship management. Using data, insights, and analytics to influence outcomes. Managing projects to time, cost, and quality. Hands-on experience with DevOps/CI‑CD tools. Technical skills in one or more of: PowerShell, ASP/VB.NET, SQL, Oracle. Knowledge & Skills Understanding of integration approaches and middleware solutions. Ability to translate business needs into clear technical requirements and design documentation. Knowledge of application lifecycle management and complex support models. Excellent communication skills, able to engage with both technical and non‑technical audiences. Strong decision‑making capability and the ability to work flexibly in a changing environment. Commitment to equality, inclusion, and high‑quality service delivery. Qualifications ITIL Foundation (desirable) or equivalent knowledge. Demonstrable commitment to ongoing professional development. What We Offer A key leadership role shaping Dudley’s digital and application landscape. Opportunities for professional growth and development. A supportive and collaborative working environment. The chance to directly influence services that improve the lives of residents, businesses, and communities. Ready to Make an Impact? If you are passionate about technology, eager to lead innovation, and motivated to deliver high‑quality digital solutions, we would love to receive your application. Apply today and help us build a modern, resilient, and efficient digital future for Dudley. Contact jon.hall@dudley.gov.uk if you have any queries or would like an informal chat regarding the post. Workplace Attendance: Working in the office 3 days a week (pro-rata) or Onsite full time Top tip when applying – As we’ve got a new recruitment system the application process has changed a little. You’ll need to register and create a profile the first time you apply. If you use a personal email to create a profile, then please be aware that once you’ve registered just pop back to the job advert and you’ll then be taken to login and apply. So that we can demonstrate Dudley’s commitment to diversity and inclusion and to improve bias in the recruitment process that could create barriers for candidates. Your personal data will be anonymised when you apply, to ensure that you comply with our anonymisation process, please ensure you have removed your name and date of birth from any attachments prior to uploading them to your application. Online application forms will only be accepted for this vacancy, online facilities for jobs are available at public libraries within the Dudley Borough. If you require support completing an online or paper application form and or interview techniques, please contact Dudley Adult and Community Learning on 01384 818 143 or acl@dudley.gov.uk who can support with Digital Skills and Job Applications. If you have a disability and require assistance in making an application please contact the HR Resourcing Team via HR.Resourcing@dudley.gov.uk If you are experiencing a problem whilst applying for a position, please follow the link below to the WM Jobs Help Page in the first instance https://help.wmjobs.co.uk/ If the WM Jobs Help Page does not resolve your issue then please contact the HR Resourcing Team via HR.Resourcing@dudley.gov.uk Dudley Council will check the information that you have provided against any details already held for accuracy and completeness. The Council will check, share and cross match your information both internally within the council and with external organisations to protect public funds and prevent or detect crime, only where the law allows us to do so. The Council’s full Privacy and Disclaimer Statement can be accessed on the website at https://www.dudley.gov.uk/privacy-disclaimer-statement/ N.B. We reserve the right to close this vacancy prior to the advertised date should we receive a large number of applications Attached documents Enterprise Solution Lead Job Description Enterprise Solution Lead Person Specification Employee Benefits List.pdf