Job overview The Wolds is mixed sex reablement ward, under the acute pathway, who are seeking a highly motivated Medical Secretary to join our team working 22.5 hours per week, 3 days a week, some flexibility may be required to the designated days, to meet ward round meetings. Responsible clinicians working days. The candidate will ideally have a background in working in mental health services as well as a qualification in administration. The successful applicant will be working closely with the Wolds Psychiatric Consultant and will be expected to be proficient in organising a variety of meetings and taking the minutes both face to face and remotely, typing/transcribing of Mental health act reports., An ability to do live meetings would be advantageous. Audio typing experience is essential. In addition, they will also be responsible for managing the Consultant’s diary, prioritising their own work as well as using NHS clinical systems, training will be given to help the person learn how to effectively use these. Advert To provide efficient and effective medical secretarial support to Consultants and Junior Medical Staff and assist in the organisation of the Consultant’s workload. The post holder will be expected to act on their own initiative and provide cross cover/support for other secretaries as necessary to facilitate effective service function Working for our organisation Lincolnshire Partnership NHS Foundation Trust provides mental health services and a number of learning disability, autism and social care services in the county of Lincolnshire. Employing around 2,900 staff, and serving a population of over 768,400, our people lie at the heart of everything we do. You could be part of a Trust rated by staff as one of the best mental health and learning disability trusts in England. We firmly believe the key to high quality care is a contented workforce. This is reflected in our Care Quality Commission rating of ‘outstanding’ for well-led and ‘good’ overall. In the most recent National NHS Staff Survey, our staff rated us as the number one trust nationally for staff morale and one of the top scoring NHS Trusts in the Midlands for being compassionate and inclusive. We’re really proud of this! We offer options for flexible working and provide a wide range of training and promotion opportunities in all professions. We support and celebrate diversity, have active staff networks groups and are always looking at what more we can do to support our staff. Whether you’re taking the first exciting steps in your career, itching for a new challenge or searching for a better place to raise a family, Lincolnshire has a range of rewarding health and social care careers in a county that’s friendly, fascinating, affordable and brimming with everything you need to live a happy life. Visit beinlincolnshire.com to find out more. Detailed job description and main responsibilities Please see the attached job description and personal specification for further details regarding the position. To produce accurate, high quality medical correspondence, often of a distressing and emotional nature, including letters, Mental Health Act reports, memoranda and other documents, many of which are non-routine, as required using audio/copying typing and word processing systems. To develop and create reports using computer software. Use own initiative to organise, prioritise and co-ordinator workload ensuring that deadlines are met. There is often a need for prolonged concentration when producing reports etc, to meet deadlines. Work is often interrupted and can be unpredictable due to the nature of the client group. Handle incoming and outgoing telephone calls to the consultant in a polite and efficient manner. Receive and deal with telephone enquiries, responding appropriately to callers including high risk, abusive, threatening, depressed, suicidal and vulnerable clients and carers. Maintain strict confidentiality at all times. Record accurate messages and follow them up appropriately. To deal face to face with clients seeking further help/information and to be aware of the needs of service users and deal in an appropriate manner with the users who are occasionally hostile, abusive and aggressive. Deal with queries raised by patients, relatives, GP’s or other healthcare professionals internally and externally to the hospital. These are often of a non-routine nature and involving complex issues such as medication and other clinical treatments, where there are barriers to understanding due to the nature of the client group. Due to the UKVI immigration changes we are no longer able to offer sponsorship for this role. Please provide details of the visa type and expiry date in your application. Failure to provide the required information will result in your application being rejected. As an ethical recruiter we will not pursue applications from red list countries as defined by the World Health Organisation. In order to pursue and apply for this role you must have UK NHS experience. We reserve the right to withdraw or close a vacancy at any time. We will give priority to employees who are at risk.