We are currently recruiting for an experienced Operations Manager to lead and deliver planned social housing projects across a multitude of works including, retrofit, elementals or FRA/HRB across properties throughout the North East and Yorkshire.
This is a senior operational role, ideal for someone with a strong background in planned works within social housing, ideally having worked on retrofit, elementals or FRA/HRB projects, who has operated at Tier 1 contractor level and is confident managing multiple programmes, teams, and client relationships.
The Role
As Operations Manager, you will have full responsibility for the successful delivery of retrofit-focused planned works programmes, ensuring projects are delivered safely, compliantly, on time, and within budget.
Key responsibilities include:
* Overall operational leadership of planned social housing retrofit programmes
* Managing multiple contracts and workstreams across occupied properties
* Leading, developing, and motivating Project Managers, Site Managers, and support teams
* Ensuring full compliance with health & safety, quality, environmental, and regulatory standards
* Overseeing programme performance, cost control, and delivery against KPIs
* Acting as the senior operational point of contact for clients and stakeholders
* Driving continuous improvement, efficiencies, and best practice across delivery teams
* Supporting mobilisation of new contracts and retrofit programmes where required
About You
To be successful in this role, you will ideally have:
* Proven experience as an Operations Manager (or Senior Contracts / Senior Project Manager ready to step up)
* A strong background in planned social housing works, ideally retrofit / decarbonisation/elemental/FRA/HRB projects
* Experience working for a Tier 1 contractor delivering large-scale housing programmes
* Excellent leadership and people management skills
* Strong commercial awareness and operational control
* Experience working in occupied environments
* A proactive, solutions-focused approach with excellent stakeholder management skills
* Full UK driving licence
What’s On Offer
* A senior leadership role within a growing and forward-thinking business
* Long-term planned works schemed
* Opportunity to play a key role in delivering net zero and decarbonisation initiatives
* Competitive salary and benefits package
* Career development and progression opportunities
Given the nature of this position, you will need to undergo a Basic Disclosure and Barring Service Check (DBS) at offer stage. Applicants with criminal convictions will be assessed individually, and we assure you that we do not discriminate based on an applicant's criminal record or the details of any disclosed offenses. Additionally, certain roles may be subject to additional pre-employment checks.
To learn more about the checks included in this process, please click on the following link: National Security Vetting