Academy Assistant - IngredientsAlexander Steele is recruiting on behalf of a Global Manufacturer of Food / Confectionery ingredients. This client is a world leader in their sector and operates across the full supply chain from the sourcing of raw materials to high quality end products.We are looking for an Academy assistant to join the team. Based out of the centre of excellence where customers come to be inspire & educated on product use.Join a small, hard working team to support the creation of ingredient solutions for a variety of clients.Responsibilities:Support the team in the day to day running of the academy throughout courses, customer visits, virtual events and filming and supporting the requests of the our sales teamsHelp the team set up the academy in readiness for customers Support the team throughout customer days and courses to provide a high level of customer service Assist the team with the creation of products to support application testing and customer briefs and projectsAssist the team with preparation of ingredients and equipment for courses, customer days, offsite visits and filming.Help the team to keep the academy clean and tidy at all times and equipment in proper working orderHelp the team to welcome and host visitors and customers, providing a high level of customer service and professionalism at all timesPreparation of light lunches for customers Stock checking and ordering What are we looking for?A passion for chocolate, pastry and bakery applicationsLevel 2 food hygiene certificateNVQ level 3 professional cookery or patisserie - or equivalent Fluent English speaking and writingGreat customer serviceGood time managementAbility to work independently, self-motivated A willingness to help others and a flexibility to undertake many different tasks in the course of a dayFlexible attitude to changes of bookings, customer visits and calendar bookingsA passion for chocolate, pastry and bakery applicationsLevel 2 food hygiene certificateNVQ level 3 professional cookery or patisserie - or equivalent Must be comfortable working on your feet for the majority of your day as well as manual handling of boxes and equipmentKnowledge of Microsoft Word, Excel etc - or equivalent