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Assistant Manager Opportunity: Join the Passionate DEBRA Retail Team in Dorking!
Are you a motivated and customer-focused individual looking for a rewarding opportunity? DEBRA, the butterfly skin charity, is seeking a dedicated Assistant Shop Manager to join our team in Dorking. This is a permanent, part-time position where you will play a vital role in the successful operation of our shop, helping us to raise essential funds and awareness.
The Important Details
* Position: Assistant Manager
* Location: DEBRA Shop, Dorking
* Contract: Permanent
* Hours: Part-time, 21 hours per week, 3 days out of 7
* Pay: £12.71 per hour
* Salary: £13,879.32 per annum
What's DEBRA All About?
We are not just any charity; we're a passionate organisation striving for a world where no one has to suffer from Epidermolysis Bullosa (EB). Our mission is a world where no one suffers with EB. Our vision is that we live in a world where no one suffers with EB, and we provide lifelong care while seeking cures for all those affected. Our core values – respect, passion, care, and inclusivity – are fundamental to our identity and make DEBRA a truly great place to work. We are committed to making a difference. These values are the foundation of our culture and are a significant element of being a Great place to Work.
What You'll Be Doing
This is a hands-on role with varied responsibilities. You will support the Shop Manager in daily management, including:
* Sorting, pricing, and displaying donated items, including clothing, books, and homeware.
* Creating attractive window and in-store displays to maximise sales.
* Providing exceptional customer service and fostering a welcoming shopping environment.
* Maintaining shop floor standards and ensuring a clean and organised environment.
* Managing stock levels, which involves physical handling and movement of goods.
* Recruiting, training, and supporting volunteers.
* Handling financial transactions and ensuring premises security.
About You
* You possess strong teamwork and communication skills.
* You are organised, proactive, and able to use your initiative.
* You are comfortable with the physical demands of the role, including stock handling.
* You are passionate about delivering excellent customer service.
Why work for us at DEBRA?
We offer a competitive salary and benefits, including:
* Auto-enrolment Pension with DEBRA contribution
* Life Assurance Scheme
* Employee Assistance Program offering 24/7 support
* Generous Training Budget
* Career Progression opportunities
* Annual Leave: 20 days plus Bank Holidays (pro-rata for part-time)
* Increased Holiday Entitlement and Long Service Awards
* Exclusive Staff Discount
* Recognition Awards
* Opportunities for Apprenticeships and Internships
Additional Information
DEBRA is committed to safeguarding and promoting the welfare of vulnerable adults. All positions are subject to a Disclosure and Barring Service (DBS) check and two satisfactory work references. We promote equality, diversity, and inclusion and welcome reasonable adjustments during recruitment or interviews.
If you are enthusiastic about this opportunity, please click ‘apply' today. We look forward to hearing from you!
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