Join Vision Express as a Retail Optical Assistant. You’ll assist customers in finding and selecting eyewear, help with frame adjustments, repairs, and fittings, and perform pre-screening eye examinations and administrative tasks.
Your goal is to provide excellent customer service, ensuring customers leave happy with eyewear that fits properly and meets their vision needs. You’ll play a key part in helping customers ‘See More and Be More’ by providing tailored and effective service.
We offer flexible working options and are open to discussing your ideal working week. We are Vision Express, with over 550 stores across the UK and Ireland, and part of the EssilorLuxottica family, the global leader in the design, manufacture, and distribution of lenses, frames, and sunglasses.
Responsibilities
* Provide excellent customer service and personalised assistance to customers
* Great communication and rapport building skills
* Exceptional attention to detail in maintaining accurate customer records and prescriptions
* Ability to work as part of a team and under pressure in a fast-paced retail environment
* Confidence, passion, drive, and enthusiasm
* Knowledge and understanding of optical products and services
* Maintain the store’s look and feel, keeping it organised and stocked
Benefits
* Sales and performance-based bonus
* Targeted incentives
* Pension scheme
* Life Assurance
* Free eyewear annually
* Opportunities to get involved in the OneSight EssilorLuxottica Foundation
* Discounts for friends and family
* Employee Assistance Program
* 33 days annual leave, plus the opportunity to buy or sell holiday
* Flexible health-related benefits
* Flexible lifestyle benefits
We are an equal opportunities employer and welcome applications from all qualified candidates.
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