We are seeking an experienced Amadeus Operations Executive to join a luxury travel company working remotely. This is a great role for a GDS trained Operations/Support Executive from a tour operator background, seeking something a little different. Remote role however from time to time a visit to the London or Manchester office will be required.
This well established tour operator offers an array of travel products for clients and agents globally.
Amadeus Operations Executive Duties:
* Offering Concierge service to all clients to include pre-booking spa treatments, dinner reservations and children’s clubs, airport lounges etc. when confirmations are sent to the client. Follow up on this when travel documents are sent.
* Work with the sales team to ensure that contacts are made with the hotel concierge at our preferred hotels.
* For VIP clients and clients booking special trips ensure that a bottle of wine and welcome letter is arranged at their first hotel.
* For all clients pre book seating & any special requirements at the time of ticket issue. Liaison with TA if seats are chargeable
* Booking transfers, chauffeurs, restaurants and excursions
* Produce accurate documentation ensuring it is dispatched on time
* Checking all bookings at confirmations & updating documentation.
* Liaising with Travel Agents/clients and assisting with any requirement/issues
* Monitoring GDS queues
Amadeus Operations Executive – Essential Requirements:
Experience of working for a tour operator in an operations support/concierge role, knowledge of Amadeus. Must have a high standard of attention to detail, can manage and prioritise workload.
Amadeus Operations Executive – Benefits:
Lucrative salary, career growth, travel perks, pension, remote working, sociable working hours, fun working team and many other benefits are on offer