As part of our growth plans, we are looking to strengthen our team based in offices just north of Sheffield City Centre.
This a full-time permanent role working 37.5 hours a week, Monday to Friday, based in our Sheffield offices (S3 postcode area)
* Basic salary of £22,308 + monthly bonus
* Full Training and Career Development
* Fruit and Daily Refreshment Offering
* Company Pension Scheme
* On Site Parking
* Life Assurance Plan
* Hybrid Role (3 days in the office) after successful completion of 6 month probation
Key elements of the role will include:
1. Negotiate commitments to resolve overdue accounts.
2. Monitor arrangements and commitments to ensure timely resolution.
3. Manage a case management diary system to take appropriate follow up action.
4. Review pre-legal debts to ensure suitability and readiness for legal proceedings
5.Initiate county court legal actions for debt recovery and progress to judgment and enforcement through our in-house case management system.
6. Work with courts, enforcement agencies and other suppliers to ensure high standards of service are maintained at all times.
7. Review and rectify cases that have failed the automated legal process.
8. Make and receive collection telephone calls whilst maintaining a professional telephone manner.
9. Good team worker, but also be comfortable working alone.
10. An ability to work accurately and to a high qu...