What you'll do as a Back Office Assistant in Casting
The Casting Portal is an end-to-end digital platform designed to streamline background casting for film and television productions. It enables casting companies and directors to find, book, manage, and pay background actors efficiently across multiple projects from a single secure system. Users can quickly search for talent using advanced filters like look, location, availability, and skills, and actors maintain up-to-date profiles for accurate casting. The portal simplifies administrative tasks by offering tools for sending and tracking contracts, NDAs, health declarations, and other compliance documents.
Integrated features like SmartVoucher expedite payroll processing, allowing productions to capture hours and fees digitally and reduce errors and overtime costs. Overall, the Casting Portal delivers a centralised, secure, and time-saving solution that transforms traditional casting workflows into a modern, data-driven process.
We need someone to:
1. Manage incoming salary info from productions, upload to the platform and ensure artists receive their work reviews and approvals smoothly
2. Create, update and resolve artist invoices while chasing any missing details from clients to keep invoices flowing
3. Handle artist queries by liaising with productions and provide updates, helping manage the support inbox to keep everyone informed
4. Manage end to end Irish payroll operations, including onboarding artists, processing weekly work reports, managing memberships, running Brightpay and handling revenue updates
Job description:
5. Salary voucher input Receiving and processing salary information on the platform
6. Sending work reviews to artists
7. ANV (Account Name Verification) checks
8. Invoicing Creating invoices for artists’ work and sending to productions Deleting, updating and replacing any invoices that have queries
9. Awaiting Details Liaising with clients about information that is holding up invoicing (missing production contact or company info, salary information)
10. Artist Queries Sending artist queries from platform to relevant clients Updating artists regarding their queries and resolving queries directly where possible Assisting with managing artist support inbox and resolving payment related queries
11. Credit Control Monitoring outstanding payments and liaising with production accountants
12. Client account reconciliation Reconciling payments against invoices Resolving any unknown or incorrect receipts by liaising with production accounts
13. Irish Payroll Managing end-to-end Irish payroll operations
What we need:
14. Experience with Irish Payroll preferred
15. Experience in administrative/ accounts roles wanted but not required
Our Benefits:
16. 25 days holiday (plus bank holidays), increasing with service up to 30 days
17. Annual discretionary bonus and salary reviews
18. 6% employer pension contribution
19. Private Medical Insurance (individual cover)
20. Health Cash Plan (individual cover)
21. Employee Assistance Programme
22. Group Life Assurance scheme
23. Enhanced Company Sick Pay
24. Enhanced Family Leave Pay (Maternity/ Paternity/ Adoption)
25. Employee Incentive Schemes
26. Access to Cycle to Work and Tech salary sacrifice schemes
27. Death in Service (x4 basic salary)
28. Free access to the Calm app
29. Free access to LinkedIn Learning