Overview
We are seeking a dedicated and enthusiastic Shopkeeper to join our team. The ideal candidate will be responsible for managing daily operations, providing exceptional customer service, and ensuring the shop is well-stocked and organised. This role requires a proactive individual who can engage with customers, handle transactions efficiently, and contribute to a positive shopping experience.
Duties
* Greet customers warmly and assist them with their inquiries
* Manage inventory levels, ensuring the shop is stocked with products and supplies
* Perform data entry tasks related to sales and inventory management
* Handle cash transactions accurately and maintain a balanced till
* Upsell products by understanding customer needs and suggesting relevant items
* Maintain cleanliness and organisation of the shop environment
* Address customer complaints or concerns in a professional manner
* Collaborate with team members to achieve sales targets and enhance customer satisfaction
Skills
* Strong communication skills in both English and Spanish; multilingual abilities are a plus
* Excellent phone etiquette for handling customer inquiries over the phone
* Proficient in data entry with attention to detail for accurate record-keeping
* Analytical skills to assess sales trends and customer preferences
* Ability to upsell products effectively while maintaining a friendly approach
* A positive attitude towards teamwork and customer engagement
Join us as we strive to create an inviting shopping atmosphere that keeps our customers coming back
Job Types: Full-time, Permanent, Fixed term contract
Contract length: 24 months
Pay: £31,300.00-£38,677.90 per year
Work Location: In person