Are you a sales focused individual, someone who understands the importance of customer excellence? We are TF Solutions, the one stop shop for all air conditioning and refrigeration products and with substantial growth over the past decade, we’ve become one of the leading Air Conditioning & Refrigerators distributors in the UK, so we’d say we know a thing or two about our sector. We’re also now part of the Travis Perkins Group, recognised as one of the UK’s top employers. We are looking for future Branch Managers, so if you are willing to learn every aspect of branch life then look no further! As a Customer Sales Assistant in our branch, you will be working alongside a great supportive team!
What will you be doing?
There is no such thing as a typical day in Branch life at TF Solutions but you can always expect good customer service and a team which is willing to help whenever needed. You can also expect to gain exposure across a number of areas within your branch, allowing you to see where your strengths and interests lie and the direction you would like to develop your career in.
Your role responsibilities will require you to:
1. Our success is built on strong relationships with our customers so it’s essential that you can help deliver the highest standards of service - the key thing is to be helpful and friendly at all times, you will likely get to know our customers on a first name basis.
2. Get to know customers better by talking over the counter and on the phone by taking orders, providing quotes, offering possible solutions and relatable products
3. Full training is provided in order to use our point of sale systems.
4. Safety is at the forefront of everything we do, your aim will be to ensure that our standards never slip, this means maintaining a tidy and safe working environment.
5. Use your learnt knowledge of our products to assist with enquiries, provide product information, prepare quotes and help each customer with their purchase
What’s in it for you?
Along with gaining a brand new qualification and getting your foot in the door in our industry, we have hundreds of benefits available to all colleagues. These include but are not limited to:
6. Competitive salary, annual bonus
7. 22 days holiday plus bank holidays
8. Save As You Earn & Buy As You Earn schemes
9. Group Life Assurance / Pension Scheme
10. Rewards & Discounts with over 1,000 retailer offers available
11. Colleague recognition awards including “in the moment” and Long Service
12. Health & Wellbeing, including Employee Assistance Programme
13. Wagestream Financial Wellbeing App - including Coach, Track, Stream and Save
14. Salary Deducted loans