Ward Administrator | Administration | Hull and east riding | Part-time | Permanent | 22.5 hours |
Spire Hull and East riding Hospital is currently looking to recruit for an Administrator to work in the wards department on a Part time 22.5 hours and permanent basis. This is a fantastic opportunity to join a dynamic team and have a great impact.
As Ward Administrator, you will be responsible for providing administrative support to ensure the smooth running of the ward for patients, visitors and staff.
Duties & Responsibilities (not limited to):
1. To greet and provide a customer focused, professional and effective service that exceeds expectations to all Patients, Consultants, and Visitors to the hospital.
2. To deal with all telephone enquiries in an efficient and courteous manner.
3. To inform insurance companies if extended length of stay is required.
4. To keep insurance companies informed of emergency admissions.
5. Report complaints or concerns to the Nurse in charge/shift leader.
6. To be aware of discharge dates and times and ensure that the relevant departments,. Reception and Catering are informed when patient is leaving.
7. Appointments given on discharge for treatment room and follow up.
8. Ensure that patient notes are up to date and in correct order and are taken to the appropriate place when a patient episode is complete. Ensure that all filing of results and other information is accurately filed in the patient’s notes.
What do you need to have?
9. Previous relevant experience in an administrative support role.
10. Customer facing role
11. Computer literate
12. Adept at handling various calls on a daily basis
13. Excellent verbal and written communication skills
14. Passion for customers
15. Working collaboratively
16. Have a systematic and organised approach to work
17. Maintain complete confidentiality, discretion and loyalty at all times
Benefits
We offer employees a competitive salary as well as a comprehensive benefits package which includes but is not limited to:
18. 35 days annual leave inclusive of bank holidays
19. Employer and employee contributory pension with flexible retirement options
20. 'Spire for you' reward platform - discount and cashback for over 1000 retailers
21. Private medical insurance
22. Subsidised Meals
23. Life assurance
24. Free DBS
25. Free Car park
Our Values
We are extremely proud of our heritage in private healthcare and of our values as an organisation:
26. Driving clinical excellence
27. Doing the right thing
28. Caring is our passion
29. Keeping it simple
30. Delivering on our promises
31. Succeeding and celebrating together
Our people are our difference; it's their dedication, warmth and pursuit of excellence that sets Spire Healthcare apart.
We commit to our employee's well-being through work life balance, on-going development, support and reward.
Spire Healthcare is a leading independent hospital group in the United Kingdom and the largest in terms of revenue. From 38 hospitals and 50 clinics across England, Wales and Scotland, Spire Healthcare provides diagnostics, inpatient, day case and outpatient care.
For us, it's more than just treating patients; it's about looking after people.
Closing date: In order to streamline our recruitment process, we reserve the right to expire vacancies prior to the advertised closing date once we have received a sufficient number of applications.