Summary £ 28,500 - £36,000 per annum pro rata | 30 hours contract | 9:00-17:00 | 4 days | 30-35 days holiday (pro rata) | 10% in-store discount | Enhanced family leave
Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. Were proactive, reliable and have a sixth sense for details.
Just like you.
As an Administrator in Regional Facilities Management, you will provide essential operational and clerical support to ensure the seamless delivery of maintenance services across the regions stores and RDCs. You will act as a key point of contact within the FM department, managing the administrative lifecycle of maintenance service requests through our dedicated software from processing initial fault reports to coordinating the dispatch of specialist contractors.
You will support the regions cost compliance by performing diligent invoice verification, tracking cost categories, and monitoring KPIs to help the management team maintain budget compliance. By providing technical system support and maintaining asset inventories, you ensure that every object from barcodes to building services is accurately tracked and that regional stakeholders can deliver organised, cost-effective, and punctual facility services.
In return, well give you a competitive salary based on equal opportunity and pay structures, provide you with a contributory pension scheme, as well as a generous benefits package designed to support your well-being and life outside Lidl.
Were proud to be a diverse, secure and fast-growing business, so we'll make sure you have quality training and real opportunities to build your career.
What you'll do Processing faults, repairs, maintenance and other FM services for all properties under management within the FM management system
Supporting properties under Lidl management and providing telephone assistance in the use of the FM management system
Following and referring stakeholders to troubleshooting handbook (Technical Manual)
Prioritising fault reports and grouping orders for stores, RDCs and other properties
Examining responsibilities (tenant, landlord, contractor) and warranty claims
Commissioning FM contractors via the FM management system per faults raised by respective stores, RDCs and other properties
Organising the administration of mobile tradesmen
Monitoring the execution of report sheets
Assisting in obtaining cost estimates from contractors
Tracking PPMs to ensure they are implemented as per the service schedule
Assisting in the handling of insurance claims
System-supported conclusion of orders and cost recording
Awareness of FM KPIs
Invoice verification at lower level threshold
Sense-checking the stated cost centres and cost categories assigned to invoices
Working with relevant reports specific to role
Knowledge of anomalies and continuous cost control
Assisting in training Sales, Logistics and FM colleagues in the fault management system
Using system-supported inventory management, setting up new objects in the system, evaluating control inventories and clarifying inventory differences
Creating and forwarding new barcodes and updating the booklet for inventory objects with no barcode
What you'll need Proficiency in Microsoft Office/Google Workspace
Experienced administrator with proven ability to manage high-volume email correspondence
Ability to maintain digital filing systems and adept at tracking multiple deadlines
Strong organisational skills
Compliance and health & safety awareness is desired but not essential
Competent in basic financial administration and KPI tracking
Strong interpersonal skills with a service-first mindset, capable of clearly relaying issues to stakeholders
What you'll receive 30-35 days annual holiday (pro rata)
10% in-store discount
Enhanced family leave
Contributory pension scheme
Ongoing training
Plus more of the perks you deserve
Thinking of using AI to help with your application? AI tools (e.g. Chat GTP, Gemini) can help you get started and prepared for your interview but remember that our team can easily spot AI-generated responses. The applications that stand out most are the ones that feel genuine and reflect your unique self.
We value diversity, equity, and inclusion, welcoming applicants from all backgrounds. Join us to celebrate individuality and grow in a fair, respectful, and inclusive environment.
If youre ready to get stuck in, want to get more out of your career and make a real difference, find your place at Lidl and apply now.
Please note your employment is conditional upon the Company's receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check.
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