Role Overview Provide a pro-active, well presented, professional, uniformed security presence for North Bristol Trust. Incident Coordination Take the lead in coordinating the response to incidents on Trust property including undertaking investigations into suspicious behaviours or criminal activities such as theft and anti-social behaviour. Acting as primary contact during incidents, alarms, and safety events until emergency services or senior management assume control. Monitoring & Surveillance Monitor CCTV for safety events, detection of suspicious behaviour, and traffic management. Conduct scheduled CCTV camera checks. Central point of contact for fire alarm activations, liaising with Trust Departments and Avon Fire and Rescue Service as appropriate. Access Control & Permissions ID access control and carpark permit systems, creation and activation of staff ID passes and access cards. Supervising day-to-day Security & Parking operations, ensuring key deliverables are met and service delivery remains high. Team Management Accountable for directing and guiding the team to ensure high standards of operation are maintained. Ensuring that staff complete required duties every shift, all site-specific activities, and taskings as required. Incident Management Manage and direct the teams response to all incidents and alarms. Monitor all site alarms and systems. Documentation & Records Management Completion of full, accurate, shift handovers on digital system to oncoming Operators. Reviewing and securing of incident footage from body worn cameras. Investigate and record security incidents in a fair, objective, and professional manner.