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Business services manager

Newark
Duncan & Toplis
Business service manager
Posted: 14 September
Offer description

Overview

Head of Talent | Neurodiversity Champion | Driving Inclusive, Future-Ready Workforces

Duncan & Toplis is one of the UK’s largest independent accountants and business advisers. Celebrating our 100-year anniversary in 2025, we are on course for the biggest period of growth in our history. Our vision to be the team that clients always choose to work with and where talented people belong remains at the forefront and guides everything that we do.

Our Business Services Team is seeking a Business Services Manager to play a pivotal role in our continued success, providing high-quality business advice and accounting services to clients, while assisting them to develop their respective portfolios. Leading the team, you will facilitate on-the-job training for team members to build their knowledge of different client types whilst supporting them to gain exposure to all aspects of the business services service line.

What You’ll Be Doing

* Play a key role in the management team, contributing to the delivery of service line targets and overall business success
* Identify complex client challenges and lead the development of practical, value-driven solutions through collaborative team expertise
* Build and maintain strong client relationships, identifying new opportunities, pitching for business, and preparing tender proposals
* Foster a high-performing, supportive team environment by ensuring team members have the skills, resources, and guidance needed to excel
* Lead on performance management, including conducting reviews, setting clear objectives, and promoting a culture of fairness, diversity, and inclusion
* Champion continuous professional development and create clear career pathways to help team members reach their potential

What You’ll Need to Succeed

* Project management
* Familiarity with accounting software and Microsoft Office 365
* Experience managing large, and complex clients
* Good communication skills, enabling you to work effectively and collaboratively in a team
* Interpersonal and people management skills
* Project management skills and familiarity with accounting software
* AC A or ACCA qualified or with a minimum of five years’ experience

Why Join Duncan & Toplis?

From flexible working arrangements and time-matched volunteer hours to online fitness classes and mental health support, at Duncan & Toplis we’re committed to helping our people maintain a healthy and balanced lifestyle.

We help our team to develop their talents and encourage ambitious individuals to progress their careers and expand their professional and personal capability with fully supported training and CPD.

Our purpose ‘to positively impact our people, communities, and the world around us’ sits at our core, and our inherent values of trust, partnership, and inclusivity emphasise this.

Sounds like the right fit for you? Let’s talk!

Duncan & Toplis is committed to fostering a diverse and inclusive workplace. We welcome applications from all backgrounds, ensuring equal opportunities for all candidates.

This is an excellent opportunity for an experienced individual with broad and in-depth technical knowledge of statutory accounting and compliance to play a key role in supporting our client work and internal teams.

This role is ideal for someone with a passion for technical accuracy, continuous improvement, and collaborative problem-solving. You’ll be a trusted point of reference for technical matters across the firm and will play a central role in supporting high-quality service delivery to our clients.


Seniority level

* Mid-Senior level


Employment type

* Full-time


Job function

* Accounting/Auditing and Finance


Industries

* Accounting
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