Ecommerce Manager | Manchester City Centre | Online Fashion | Salary up to £45k Basic | 25 Days holiday, Gym
A growing retail group with a diverse portfolio of brands is seeking an experienced eCommerce Manager to lead digital trading and performance across multiple online stores. This role offers a central city location, hybrid working, and a range of benefits. The ideal candidate will be a commercially-minded eCommerce Manager with a track record of delivering results in a fast-paced environment.
Key Responsibilities
* Oversees the daily trading and performance of all eCommerce websites
* Delivers against key commercial KPIs including revenue, conversion rate, AOV, and customer experience
* Owns the trading calendar and seasonal promotional planning
* Utilises tools such as GA4 and Shopify Analytics to make insight-driven decisions
* Enhances the onsite journey, focusing on UX, navigation, product presentation, and fulfilment innovations
* Manages the development and execution of the brand's app strategy
* Ensures product data, pricing, and availability are accurate and up to date across all sites
* Collaborates with CRM, marketing, tech, and creative teams to align on content and campaign execution
* Leads and develops a team of two eCommerce Executives, providing clear direction and support
* Plays a key role in shaping and executing the long-term eCommerce strategy
What We're Looking For
* Minimum of 5 years' working in an eCommerce or online trading role, ideally within retail or consumer products
* Strong hands-on knowledge with Shopify Plus, including replatforming or site rebuilds
* Familiarity with CRM tools such as Klaviyo, Hubspot, or Salesforce
* Data-literate, commercially focused, and confident with GA4 and Excel
* ERP experience (e.g. Brightpearl or Netsuite) is desirable but not essential
* Proven leadership experience with the ability to coach and develop team members
* Excellent stakeholder management and ability to coordinate cross-functional teams
* A strategic and proactive eCommerce Manager who thrives under pressure
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