Job summary Ofgem administers energy schemes spanning renewables incentives, energy efficiency and social programmesmore than 13bn each year. Audit, compliance and counter-fraud activity is essential to ensuring these schemes meet policy outcomes economically and in a consumer-focused way. This Deputy Director role is a pivotal senior leadership opportunity within a 220 strong Audit & Compliance portfolio. Working in a Professions and Flexible Resourcing operating model, the postholder will provide clear direction across multi-disciplinary teams, driving delivery of both business-as-usual regulatory activity and priority interventions that support Ofgems strategic agenda. The initial focus This post is expected to focus heavily on ECO/GBIS, including efforts supporting government work on solid wall insulation remediation. The role will act as SRO for the ECO programme, working across teams and portfolios to ensure smooth scheme close-down and ongoing delivery. This is fast-paced, complex work that requires confident leadership in high-profile environmentsworking with industry, senior government officials and handling external queries at pace. What the role will do - Lead a significant programme of audit and compliance work, delivering to time, budget and quality through strong governance, controls and risk management. - Set clear priorities, objectives, milestones and KPIs so teams can demonstrate targeted delivery and measurable impact. - Act as decision-maker on complex casework, managing value at risk within delegated authority frameworks. - Build and develop high-performing leadershipworking with an exceptional management team including around 15 G6 leaders, and supporting their collective growth. - Manage critical relationships across government, scheme participants, delivery partners, fraud prevention bodies and the wider energy sectorplus media and political engagement as required. What success looks like Efficient, timely scheme administration; effective detection and intervention on non-compliance/fraud; stronger operational performance and customer experience; and a motivated, inclusive culture where people can thrive. We welcome applications from a broad range of backgrounds and are committed to inclusion and reasonable adjustments throughout the process. Read on and find out more. Job description The role of Deputy Director Audit & Compliance is a critical one. You will lead a group of multi-disciplinary teams in the context of a Professions and Flexible Resourcing operating model. The schemes we administer range from renewables incentives, to energy efficiency and social programmes totalling more than 13 billion each year. We work with energy companies, scheme participants, consumer groups and other stakeholders includingelected membersto ensure that policy targets are met in the most economical and consumer conscious ways possible. Delivery & Schemes audit, compliance and counter fraud activities are critical to this success. With the nature, scale and complexity of our work, the Audit & Compliance portfolio is a growing team of 220 and this Deputy Director leadership role will play a pivotal role at the heart of the portfolio by providing clear leadership and direction for delivering key interventions and business as usual regulatory and delivery matters to drive forward Ofgems strategic agenda. Due to its breadth and the nature of the extremely challenging issues we deal with each day, the Audit & Compliance portfolio is overseen by multiple Deputy Directors. Each Deputy Director is responsible for oversighting delivery of fast-paced, technically complex audit, compliance and counter fraud work. As one of these leaders, you will plan, oversee and deliver a significant programme of audit & compliance work on time, on budget and to a high standard through effective management and support of multiple teams. This role is expected to initially focus heavily on the ECO/GBIS schemes, including efforts to support governments work in relation to solid wall insulation remediation. The post holder will act as SRO for the ECO programme and be expected to work across a number of teams and portfolios to ensure smooth scheme closedown and delivery. This is a challenging programme of work and will require strong operational delivery experience, an ability to manage complex compliance cases and relationships and an ability to effectively communicate and influence at the highest levels. It will be important to be confident working with industry, senior government officials and handling external queries frequently at great pace. This is incredibly important work and you will be supported by fantastic colleagues within and beyond your immediate team. This is significant leadership role and, working alongside other senior leaders within and beyond your area, you will actively demonstrate exceptional inclusive people and enterprise leadership, ongoing professional development and commitment to Ofgem values. The management team in the Audit & Compliance portfolio includes ~15 exceptional G6 leaders. You will be responsible for work managing many of these and also supporting the collective development of the cohort as a whole. This role will report into the Director, Audit & Compliance portfolio and is accountable to them for delivery. Key Responsibilities: Delivery of a significant programme of work and managing and co-ordinating successful outcomes across teams, Ofgem and professions Develops, plans and delivers work outcomes, including clear and transparent work objectives, milestones and success metrics. Accountable for agreeing and delivering on budget and resource requirements. Responsible for building and supporting the teams delivering the work including effective scoping of work and setting of clear responsibilities. Encourages and supports development of colleagues within profession and teams Jointly responsible with the Personal Development Lead (PDL) on welfare and pastoral care of all colleagues. Effectively undertakes appropriate and necessary D&I focus within their team and the wider organisation. Key Outputs and Deliverables Plan, direct, coordinate, and lead a programme of activities within the Audit & Compliance portfolio resulting in robust, timely and efficient administration of schemes in which both the experience of Scheme Users and protection of the public purse are prioritised. Ensure schemes you are responsible for deliver value through efficient and effective non-compliance/fraud detection and intervention where needed and that this intervention is delivered at pace, with measurable (and where appropriate) visible impact. Ensure the teams you lead have clear priorities and can demonstrate targeted delivery against these, including via KPIs. Acts as a decision maker on complex casework and SRO on key programmes as appropriate. Through delegated authority decisions manage value at risk in relations to assessment decisions for operations portfolios within a delegated authority framework. Contribute to the effective management and leadership of the Audit & Compliance portfolio, Delivery & Schemes directorate and wider Ofgem. Manage the key relationships with scheme participants, government, consumer and energy sector bodies and key delivery partners related to your programme of work. Develop, retain and motivate a sizeable team, including supporting and enabling a strong management team within your area and across the wider portfolio Drive rapid and consistent operational improvements to ensure that delivery provides a timely quality service in line customers expectations, with the most effective use of our resources. Provide oversight for complex interpretation of the regulations and complex case reviews including representing Ofgem externally and internally as required. Lead on media and political engagement, as appropriate. Key Corporate Responsibilities Contributes to development of Directorate and Ofgem strategic programmes and partners with senior leadership to prioritise work and resources to deliver effectively across Ofgem. Represents Ofgem across Government and the Energy sector to promote and advocate for Ofgem policies and priorities. Set the strategic direction of the function and provide intellectual leadership. Strategic workforce planning - to recruit, develop, and deploy staff within the function to meet the organisations strategic priorities. Collaborate with other directorates to identify delivery dependencies and embed processes. Supports Ofgems Professions model, providing professional mentoring, development, thought leadership and across postholders relevant professional disciplines. Key Stakeholder Relationships Internal Directors and Managers for regulatory directorates Delivery & Schemes Leadership Heads of Professions Retail Compliance Enforcement Legal Professional Development Leads GEMA HR Staffers External Other Government Departments, including funding partners Licensees / Scheme Participants / Scheme Users / Consumers Fraud prevention agencies / police Third party bodies with a role in scheme delivery Company CEOs/CFO and key personnel Energy Sector Other Regulators Person specification Essential Criteria Experience leading large-scale audit, monitoring or compliance teams in a complex and technical environment. (LEAD) Exceptional leadership qualities including ability to set clear direction, engage, motivate and inspire sizable teams to deliver. Strong operational delivery experience successfully leading and delivering significant programmes of work, including evidence of operating tight governance, controls and risk management frameworks. Experience setting and delivering strategy at senior level, demonstrating material impact. Strong written and verbal communication skills, including ability to engage and influence at the highest levels, including externally. Experience leading fast-paced teams responsible for difficult decisions with material impact and consequences. Desirable criteria Experience and/or knowledge of energy sector. Behaviours We'll assess you against these behaviours during the selection process: Leadership Making Effective Decisions Communicating and Influencing Delivering at Pace Benefits Alongside your salary of 85,000, OFGEM contributes 24,624 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides. Ofgem can offer you a comprehensive and competitive benefits package which includes; SCS1 holiday entitlement; Excellent training and development opportunities; The opportunity to join the generous Civil Service pension which also includes a valuable range of benefits; hybrid working (currently 20% attendance in the office but this is kept under review), flexible working hours and family friendly policies. Plus, lots of other benefits including clean and bright offices based centrally, engaged networks and teams and an opportunity to contribute to our ambitious and important targets of establishing a Net Zero energy system by 2050. This exciting blend of professional challenge and personal reward identifies career opportunities at Ofgem as something to get excited about. Things you need to know Artificial intelligence Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use. Selection process details This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours and Experience. When you press the Apply now button, you will be asked to complete personal details (not seen by the sift panel), your career history and qualifications. You will then be asked to provide a 750 word personal statement evidencing how you meet the essential skills and capabilities listed in the role profile. Please ensure you demonstrate clearly, within your supporting statement, how you meet each of the essential skills and capabilities. Failure to submit both sections (CV and Statement of Suitability) will mean the panel has only limited information on which to assess your application against the criteria in the person specification. Timeline for the assessment process is: Closing Date 1st June 2026 Sift from 2nd June 2026 Interview from w/c 22nd June 2026 Please refer to Civil Service candidate advice on the acceptable use of Artificial intelligence within the recruitment and selection process - Artificial intelligence and recruitment, Civil Service Careers The personal information we have collected from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. If any of these are detected, you could be refused certain services or employment. Your personal information will also be used to verify your identity. Further details of how your information will be used by us and Cifas, and your data protection rights, can be found by [ https://www.cifas.org.uk/fpn ]. Feedback will only be provided if you attend an interview or assessment. This role has a minimum assignment duration of 1 year. An assignment duration is the period of time a Senior Civil Servant is expected to remain in the same post to enable them to deliver on the agreed key business outcomes. The assignment duration also supports your career through building your depth of expertise. As part of accepting this role you will be agreeing to the expected assignment duration set out above. This will not result in a contractual change to your terms and conditions. Please note this is an expectation only, it is not something which is written into your terms and conditions or indeed which the employing organisation or you are bound by. It will depend on your personal circumstances at a particular time and business needs, for example, would not preclude any absence like family friendly leave. It is nonetheless an important expectation, which is why we ask you to confirm you agree to the assignment duration set out above. Security Successful candidates must undergo a criminal record check. People working with government assets must complete baseline personnel security standard (opens in new window) checks. Nationality requirements This job is broadly open to the following groups: UK nationals nationals of the Republic of Ireland nationals of Commonwealth countries who have the right to work in the UK nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window) nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS) individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020 Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service Further information on nationality requirements (opens in a new window) Working for the Civil Service The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants. We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window). The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy. Diversity and Inclusion The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window). Apply and further information This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative. Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records. Contact point for applicants Job contact : Name : Lynn Robertson Email : recruitment@ofgem.gov.uk Recruitment team Email : recruitment@ofgem.gov.uk Further information If you feel your application has not been treated in accordance with the Civil Service Commission Recruitment Principles and you wish to make a complaint, you should email The Head of Talent Acquisition at: Recruitment@ofgem.gov.uk in the first instance. If you are not satisfied with the response you receive from the department, you can contact the Civil Service Commission. More detailed information can be found on the Civil Service Commission website. Attachments Deputy Director Audit and Compliance Candidate pack 463589 Opens in new window (pdf, 863kB) Deputy Director Audit and Compliance ECO-GBIS audit and oversight May 26 Opens in new window (pdf, 204kB) Apply now