This is a great opportunity to take the first steps in your
hospitality career and work as part of The Reception Team with
Surya Hotels, working with the hotels Senior management team to maximise guest
experience. In a new era in hospitality, make your mark and really
drive it forwards, embracing our ‘Ownership with Personality’
values.
Thatcher’s Hotel is a charming Tudor style property set in
the heart of the glorious Surrey countryside. There are 87 guest rooms in
total, including double, twin, family and interconnecting rooms. For extra
comfort and convenience, Thatcher’s also offers guests the use of free onsite
parking, and complimentary Wi-Fi throughout the hotel. With its high-tech
facilities and ample parking, Thatcher’s Hotel a great place to do business.
Thatcher’s boasts six meeting rooms in total, all equipped with complimentary
Wi-Fi, screening and I.T solutions.
Just under an hour away from London and lying between Guildford and
Leatherhead, in the village of East Horsley, Thatcher’s Hotel is the perfect
city escape. We are perfectly positioned to explore the many local attractions
in the surrounding area.
We’re looking for a Receptionist who:
* Maintains a positive and calm outlook,
* Has a friendly approach,
* Can communicate effectively both verbally and in
writing,
* Carry out instructions,
* Be able to pay close attention to detail,
* A desire to provide exceptional customer service.
To succeed you should also have good sales ability, an
approachable manner, and knowledge of the MS Office suite.
Receptionist duties and responsibilities will
include but aren't limited to:
* taking reservations,
* dealing with guests’ enquiries and assistance,
* check-ins and check-outs,
* taking payments,
* answering calls and emails and ensuring a high level of
customer service at all times.
Now you know what we are looking for in our Receptionist.....
We offer you:
* Access
to Employee Assistance Programme – helping our hospitality team through
any difficult times 24 hours a day, 7 days a week.
* WageStream
– we offer the ability to access your wages as you earn them, or save as
you earn too!
* Retail
and Supermarket discounts
* Discounted
meals & stays across all of the groups hotels around the UK, up to 50%
off
* A
development programme to continue your rise to becoming
a “Hospitality Superstar”- We love to promote from within our
teams - including apprenticeships, accredited and professional training.
* Bike
to work scheme
* Electric
Vehicle Scheme
* Bus
Saving Scheme
* Flexible
working hours
* Inclusion
in tronc scheme
* Increasing
annual leave
If you feel your experience is a match for this Room Attendant role,
we encourage you to apply today!
Surya Hotels is one of the UK’s leading niche hotel
groups, with a rapidly expanding portfolio of outstanding properties, situated
in some of the UK’s most idyllic settings, from historic Suffolk and Norfolk
towns, Essex City or coastal resorts to picturesque Surrey villages.
Our hospitality family has a ‘best in class’ ethos to exceed our guest
expectations; creating experiences that embrace our heritage locations, our
people and the communities we work within.
We aim to consistently deliver best in class experiences with personality and
warmth. From our warm welcome, to our ‘See-you-again-soon’ Goodbye.
Stay. Explore. Discover.