Job purpose To provide scientific/technical application and training support, specifically relating to the product portfolio and food products/ingredients. Working closely with the Sales and Service Teams to help customers understand the analytical solutions provided. Duties and responsibilities Provision of product technical support for customers both face-to-face and remotely Preparation and development of customer training material for the product portfolio, and assisting with its implementation at customer sites Carry out technical installation/training for new customer equipment at customer sites Present online and in-person technical applications to food/feed/dairy sector clients Promote the principle product range, to provide customers with the ideal solution Fulfil the work requirements for collaborative sales feasibility projects with customers and/or suppliers Assist the Sales Team to provide training, product demonstrations and resolve problems Provide general office support as and when required to ensure the smooth running of the Company Adherence to all Company Policies and Procedures Any other relevant duties as required Person Specification Essential Knowledge, understanding and application of scientific methods/procedures/assays Knowledge of analytical/laboratory equipment applications Excellen...