PE Global is currently recruiting for an Import/Export coordinator for a leading multi-national consumer goods and personal care client based in Walton Oaks (near Walton On The Hill / Tadworth). This is a 6 months contract position working on site 5 days a week. Pay rate is £14.50ph PAYE or £19.68ph Umbrella Duties of the role/Responsibilities • Ensure the accurate and timely movement of freight and information of exports out of EU and UK worldwide, while providing exceptional customer service and ownership of processes. • First contact for key customers with responsibility to build strong relationships and resolve issues in a timely manner • Liaise with control tower for operational tasks and issues • Tracking and tracing shipments for customers • Maintain accurate customer information for shipment processing • Understand team process flow, constantly looking for areas of improved efficiency • Building and maintaining strong relationships with the customer, load sites but also our branches involved in organising shipments • Book orders received with the nominated shipping line or forwarder • Ensure all customers standard operating procedures are followed and updated in the Workflow • Meet KPI standards, as per the company’s procedures • Handling and actioning of complaints or queries Education/Experience • 1-2 years related experience and/or training • Understanding of Ocean documentation process essential • Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to obtain positive results. • Pro-active, strong organizational skills. • Knowledge of SAP • Good computer skills (Excel, Word, PowerPoint). • Displayed positive team attitude and work ethic • Competent understanding of INCOTERMS and shipping jargon • Competent understanding of Forwarder systems, ETMS, Edoc, Expo Interested candidates should submit an updated CV. Please click the link below to apply, alternatively send an up to date CV to (url removed) Please note our client cannot assist with any visa sponsorship and candidates must have the correct visa to live and work in UK Although it is not possible for us to respond to all applications, we at PE Global will do our upmost to give you feedback on your application. You have sent your Cv into us as a company and even though you have sent your CV to a particular position, we are making the reasonable assumption that you are active on the job market and as part of our normal recruitment service we will discuss other suitable positions with you. You are free to opt out of this so please specify in your application to us if you just want to be contacted in relation to a specific vacancy. Your Cv is sent to a central recruitment inbox which a number of people in the applicable PE Global division have access to and so this means that you might not be contacted by the named person in this advert